Vodacom Business, a wholly-owned subsidiary of the Vodacom Group, is a leading pan-African corporate connectivity and telecommunications provider that has brought affordable and reliable connectivity to Africa since 1992. In that time, we have built strong relationships in the sectors that are driving the continent’s economic growth; helping them stay connected across Africa, and to the rest of the world.
We are recruiting to fill the position below:
Job Title: Lead VSAT Engineer
Location: Lagos
Job type: Full-time
Employment Type: Permanent
Department: Operations Department
Reporting to: Lagos & South West Operations Manager
Key Accountabilities
Lead network activity for mobilizations and demobilization’s while updating all documentation and systems pertaining to defined activity
Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment. Interpret troubleshooting results and determine best course of action to restore operability in least time possible and most cost effective manner.
Installation, configuration, testing and troubleshooting communication equipment including satellite modems, transceivers, BUC’s, LNB’s, Stabilized antennas (SeaTel, Orbit, Intellian), and out of band management.
Provide Tier III assistance and interface with iDirect & liaise with TAC for high level incident resolution.
Provides technical training and assistance to junior level personnel.
Provide team scheduling for normal and off hours.
Plan and schedule major network migrations and upgrades.
Understand Cisco Wireless VoIP, Wireless Controllers, and autonomous and lightweight Access Points
Experience managing, supporting and deploying network infrastructures
Strong ability to diagnose server or network alerts, events or issues
In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
Experience in developing and interpreting block and level diagrams and architure framework
Efficiency in Spectrum Management Tools, with an ability to isolate interference, noise level changes and satellite anomalies to include local and remote spectrum analyzers.
Reviews trouble tickets and performs trouble trending analysis
Prepares periodic operational reports depicting achieved service levels
Manages the troubleshooting of issues escalated to the Tier 3 Operations team
Available for domestic and international travel up to 20%
Other assigned work as and when required to support operations and Projects
Key Roles / Qualifications
The Job holder is responsible for providing onsite & remote technical support for the purpose of the installation, repair and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at customer locations located anywhere in the world.
The preferred candidate must have Bachelor’s degree in Electrical and Electronics Engineering or related discipline from a reputable university.
The job requires 7-10 years post NYSC experience working on VSAT technologies.
Possession of CCNA, LAN, WAN, Voice, and Security Technologies qualification will be an added advantage
Indepth Knowledge of TCP/IP network protocols following the OSI model, Spectrum Analyzers and BER Test Equipment
Knowledge of Basics RF (Satellite/Microwave) communications and IP Networking using Cisco
Competency
Key strength:
Excellent time management and organizational skills
Ability to handle multiple concurrent tasks and projects with minimal supervision
Knowledge of project management methodologies and techniques
Excellent oral and written communication skills, and ability to address conflict with others constructively
Experience with Disaster Recovery plans and related technologies
Solid background in network administration and architecture
Self-organized, problem solving skills, technical background, communications skills, client relations management, conflict resolution and planning skills.
Application Closing Date
5th October, 2018.
How to Apply
Interested and qualified candidates should send a copy of their CV's to: [email protected]
Note: You will be contacted if you are qualified for the job.