MainOne's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business
A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.
We are recruiting to fill the position below:
Job Title: Transmission Implementation & 3rd Level Support Manager
Location: Lagos
Department: Technical
Reporting Line: Head/CTO, Network Engineering
Responsibilities
The Transmission Implementation & 3rd Level Support Manager will be responsible for complete fulfilment of MainOne transmission network and architectural contracts. Direct the implementation personnel on moderate or large projects, or a combination of several smaller projects requiring interdivisional coordination. Coordinates administrative matters, scheduling and unit operations.
Participate in project proposals or other project development activities. Other duties as assigned include third- level support for the entire Transmission network comprising of Huawei OSN series, Dragon Wave HC & HC+, ECI & RAD ETX series equipment within and outside Nigeria. In addition, the Manager will be responsible for the following:
Effective coordination of network faults handling.
Coordinate the execution of RPRs (re-provision requests) on DragonWave HC+, Huawei OSN series (especially OSN3500, OSN500 & OSN8800) and ECI box (BG-20 & BG-30) platforms within the operational level agreement (OLA).
Manage all aspects of the network management process assuring requests, implementation, and problems are delivered as required with no impact to the global communications.
Directs the preparation of reports to evaluate network traffic loads and identification of future needs for additional hardware and/or software required to maintain efficient growth patterns and levels of satisfactory service.
Prepares budget for operating unit.
Reviews analysis of telecommunication system needs and establishes goals, objectives, priorities, and prepares appropriate budget documents.
Direct effective approach to restore, recover, or alter configurations, logical or physical, to maintain service integrity.
Ensure that Main One’s global and metro fiber network documentation is always accurate and up to date.
Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to Main One customers.
Establishes network system standards and policies concerning connectivity, operation, and growth.
Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to Main One customers.
Directs a program for service and repair and inventory.
Contact:
You will be required to work across all functions within the organization.
Qualifications
A Bachelor's Degree or Equivalent in Electrical/Electronics and Telecommunication Engineering.
Minimum of (8) eight years’ work experience with at least four (4) in transmission & distribution.
A strong knowledge of microwave transmission and must have undergone key trainings in optical and wireless networks with focus on SDH/PDH/IP transmission standards/protocols.
Must have ability to deal effectively with a wide variety of industry, government and public contracts on project-related matters.
In-depth knowledge of IP and IP related Technology and protocols such as BGP, MPLS, and DNS etc.
Strong knowledge of the Nigerian telecommunication market and/or experience working in a telecommunications environment.
Ability to interpret topography, network design maps and AutoCAD Designs/and or Visio app.
Independent complex work experience in network operations/planning/transmission and leadership ability at the managerial level.
Ability to use E-Analyzer, SDH Analyzer and other signal testing tools/instrument and diverse bandwidth test apps.
Knowledge of a vendor network management system.
Ability to develop and implement a strategic plan for the acquisition, installation, and maintenance of a telecommunications system.
Ability to establish effective working relationships with public officials, vendors, and other agency managers.
Other Competencies Required:
Excellent written & verbal communication skills
Time management skills
Team work abilities
Ability to work well under pressure
Solid foundation in electronics theory
Strong analytical and problem solving skills
Demonstrated mastery of telecommunication industry standards, dimensioning transmission network element systems, ITU, and ANSI/ETSI etc.
Demands of the Job:
Ability and willingness to work long hours and meet tight deadlines;