Recovery Officer at Ace Afri Financials Limited

Ace Afri Financials Limited is a retail finance institution that offers a range of innovative products and services to cater to the diverse financial needs of our clients. We are excited to introduce Ace-Afri Financials Limited, a consumer finance company that provides exceptional retail products and services to meet the diverse financial requirements of our clients. At Ace-Afri, we are committed to understanding our clients' financial needs so that we can provide efficient and effective financial solutions and opportunities for them and our stakeholders. We deliver our services in a targeted manner, taking into account our corporate relationships and clients' preferences, as we value building long-lasting relationships with our clients throughout their financial journey.

We are recruiting to fill the position below:

Job Title: Recovery Officer

Location: Lagos
Employment Type: Full-time

Job Description

• Contact clients with overdue payments via calls, emails, or in-person visits to negotiate repayment plans and recover outstanding debts. Maintain regular communication with clients to ensure timely payments and address any concerns related to their accounts.
• Monitor and manage assigned accounts, tracking the status of overdue payments and maintaining accurate records.
• Develop feasible repayment plans that align with clients' financial situations while adhering to institution’s policies.
• Ensure all recovery activities comply with legal requirements and bank policies, maintaining confidentiality of client information.
• Prepare regular reports on overdue accounts, recovery progress, and challenges faced.
• Work closely with other departments, such as Credit and Risk Management, to share information and improve recovery rates.
• Conduct field visits to assess clients' repayment ability and collateral conditions when necessary.

Qualifications

• HND / B.Sc in any discipline.
• 3 - 5 years relevant work experience in debt recovery, preferably within the microfinance or financial services sector.
• Strong negotiation and communication skills.
• Familiarity with legal recovery processes and banking regulations.
• Proficiency in Microsoft Office tools for reporting and documentation.

Salary
N120,000 - N180,000 Monthly with commission on loan recovered.

Application Closing Date
21st May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@ace-afrifinancials.com using the Job Title as the subject of the mail.