Change Management Specialist at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training. Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

We are recruiting to fill the position below:

Job Title: Change Management Specialist

Location: Lagos
Employment Type: Full-time

Job summary

• A Change Management Specialist facilitates smooth transitions by managing the human impact of organizational changes, including new technologies, processes, or business models. 
• They ensure successful adoption by planning, communicating, and training, while also addressing resistance and measuring progress.

Job Responsibilities

• Develop and implement change management strategies and plans to support the adoption and utilization of new processes, systems, and technologies.
• Facilitating the transition to new digital channels, platforms, or products.
• Conduct impact assessments to identify potential risks and challenges associated with change initiatives.
• Helping the organization adapt to new financial regulations and compliance requirements.
• Create and execute communication plans to effectively communicate changes to stakeholders and ensure a smooth transition.
• Managing the transition to new business models, such as peer-to-peer lending or digital currency adoption.
• Develop and implement a change management plan for the rollout of a new payment processing platform.
• Provide guidance and coaching to leaders and teams to support them in adapting to change and overcoming resistance.
• Design and deliver training programs for employees on the new platform's features and functionalities.
• Collaborate with cross-functional teams to identify and address barriers to change and develop solutions to mitigate risks.
• Monitor and evaluate the effectiveness of change initiatives, making adjustments as needed to ensure desired outcomes are achieved.
• Develop training materials and deliver training sessions to equip employees with the necessary skills and knowledge to embrace change.
• Foster a culture of continuous improvement and innovation by promoting change readiness and agility across the organization.

Requirements

• Bachelor's Degree in a relevant field.
• 5+ years of experience in change management or a related role, preferably within the industry.
• Strong understanding of change management principles, methodologies, and best practices.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Proven ability to develop and execute change management plans that drive successful adoption and utilization of new initiatives.
• Strong analytical and problem-solving skills, with the ability to identify and address barriers to change and develop appropriate solutions.
• Ability to work collaboratively with cross-functional teams and build strong relationships.
• Certifications in change management (e.g., Prosci, ACMP) are highly desired.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: apply@alfred-victoria.com using the Job Title as the subject of the email.