People, Administration, Culture and Strategy Officer (PACSO) at GroupCo - JEV Consulting

JEV Consulting - Our client, GroupCo, is a dynamic group of Strategic Business Units dedicated to crafting unparalleled and unique, customer-driven value solutions along the dream home and lifestyles value chain throughout our target customers’ lifecycles.

They are recruiting to fill the position below:

Job Title: People, Administration, Culture and Strategy Officer (PACSO)

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Are you a visionary person with a passion for transforming ideas into reality and creating unique lifestyle communities? Do you thrive in dynamic environments where you can make a real impact?

Then Jon Us If:

• You are self-driven and don’t require micromanagement
• You see responsibilities, not just tasks or jobs
• You are passionate about delivering exceptional value
• You demonstrate both humility in failures (“Mirror”) and credit-sharing in successes (“Window”)
• You align with our core values of Commitment, Faith, Positive Attitude, Innovation, Teamwork, and Integrity

About The Role:

• We are looking for People, Administration, Culture and Strategy Officer (PACSO)
• This role also leads the design and implementation of localized people strategies that reflect GroupCo’s evolving operational needs and leadership expectations, while ensuring alignment with ACRC’s broader people frameworks.
• This includes responsibility for workforce planning, talent development, employee engagement, internal communication, and culture-building initiatives

Job Summary

• The People, Admin, Culture, and Strategy Officer (PACSO) is a locally embedded leadership support role stationed full-time at GroupCo.
• Reporting directly to the Chief Executive Officer of ACRC (who also serves as GroupCo CEO), the PACSO is responsible for end-to-end people operations, administrative oversight,
• performance culture enablement, and strategic planning and execution support across all Strategic Business Units (SBUs).
• The PACSO serves as the internal custodian of performance culture — managing the full
• lifecycle of the performance management system including annual goal setting, mid-year and end-of-year reviews, coaching facilitation, documentation, and development planning — in collaboration with ACRC Workforce Solutions.
• In addition, the PACSO plays a hands-on role in translating enterprise strategy into action — supporting annual planning cycles, coordinating cross-SBU strategy execution, managing internal reporting structures, facilitating leadership dashboards, and driving internal alignment around key priorities.
• By bridging enterprise direction with operational execution, and aligning people, strategy, and culture in one integrated function, the PACSO helps ensure that teams are empowered, engaged, and accountable — fully positioned to deliver unique customer-driven value solutions across the entire dream home and lifestyle value chain — and throughout the customer lifecycle.

Key Responsibilities
People Strategy and Performance Culture:

• Design and implement people strategies aligned with local SBU needs and enterprise- wide people transformation.
• Lead the performance management cycle, including KPI setting, reviews, feedback sessions, and development planning.

Strategic Planning and Execution Support:

• Translate GroupCo’s strategic priorities into annual execution plans and local OKRs in collaboration with SBU Heads.
• Coordinate SBU-level strategic reviews, timelines, and leadership communication.
• Monitor progress on key initiatives and report on implementation status to the CEO.
• Coordinate leadership retreats, strategic offsites, and goal alignment sessions to facilitate collective reflection and future planning.

Talent Acquisition and Onboarding:

• Coordinate recruitment processes in collaboration with SBU Heads and the Group CEO.
• Organize onboarding and induction programs for new hires.

Training and Development:

• Manage internal training schedules, vendor coordination, and learning feedback.
• Track L&D performance metrics, course completion, and knowledge application.

Culture and Internal Engagement:

• Design and execute internal communication plans, town halls, and team rituals.
• Run engagement surveys, wellness programs, and culture initiatives.

Administrative and Office Support:

• Oversee day-to-day operational support services including workspace logistics, scheduling, and facility readiness.
• Ensure smooth coordination of meetings, documentation, and workflow tools.

HR Administration and Policy Compliance:

• Maintain staff records, leave schedules, disciplinary cases, and exit documentation.
• Uphold HR policies and ensure compliance with labor and ethical standards.

Team Support and Capacity Development:

• Identify future talent needs and support roles required under the PACSO function as the enterprise scales.
• Support onboarding and mentoring of junior HR/admin staff, interns, or analysts as assigned.
• Maintain internal documentation and knowledge transfer processes to support continuity and delegation.

Internal Communication and Reporting:

• Prepare monthly people and strategy dashboards for the CEO.
• Support cross-SBU reporting, project tracking, and documentation.

Key Performance Metrics
Strategic Planning and Execution:

• Timeliness and quality of annual execution plans and local OKR frameworks across SBUs.
• Number of strategic initiatives tracked, reported, and delivered on schedule.
• Leadership satisfaction with PACSO-led coordination of strategy reviews and planning sessions.

Performance Management and Culture Enablement:

• Percentage of staff with completed KPIs, reviews, and development plans.
• Effectiveness of coaching support and feedback integration across the performance cycle.
• Results from culture and engagement surveys, including trends in values alignment and team morale.

Talent Development and Capability Building:

• Percentage of staff participating in training and development initiatives.
• Quality and impact of delivered or coordinated learning programs (measured through feedback and application).
• Number of learning needs assessments completed and acted upon.

People Strategy Implementation;

• Completion and effectiveness of locally designed people strategies (e.g., workforce planning, talent pipeline).
• Measurable impact of internal communications, onboarding, and engagement interventions.
• Level of alignment with ACRC Workforce frameworks audited annually.

Office Administration and Operational Support:

• Timeliness and quality of administrative task completion (e.g., scheduling, coordination, workspace readiness).
• Internal user satisfaction with operational support and workflow facilitation.
• Incident reports related to admin lapses or disruptions.

Internal Communication and Reporting:

• Timeliness and clarity of executive dashboards, monthly strategy reports, and internal updates.
• Use and responsiveness of internal collaboration tools and communication channels.
• Accuracy and quality of documentation and knowledge management.

Compliance and HR Administration:

• Completion rate and accuracy of staff recordkeeping, disciplinary tracking, and compliance logs.
• Number of policy violations detected, reported, or prevented through PACSO-led systems.
• Audit score from annual review of administrative and performance processes.

Team Development and Scaling Readiness:

• Quality of onboarding and mentorship provided to junior staff or interns (where applicable)
• Readiness of internal documentation and process guides for future delegation
• Proactivity in defining and justifying additional resourcing needs as scope expands.

Required Qualifications and Skills

• Education: Bachelor’s degree in Human Resources, Strategy, Business Administration, or a related field.
• Experience: 2–4 years of progressive experience in HR, internal strategy, people operations, or culture roles.
• Technology Proficiency: Proficiency with HRIS systems, digital collaboration platforms, performance tracking tools, and OKR management software.
• Analytical and Communication Skills: Strong capability in stakeholder communication, report preparation, facilitation, and cross-functional engagement.
• Interpersonal Effectiveness: High emotional intelligence, ability to manage confidential information, and effective interpersonal relationships across all levels.
• Attention to Detail: Strong recordkeeping and multitasking abilities.
• Mindset and Attributes: Proactive, adaptable, values-driven, and committed to continuous improvement and strategic impact.

Key Competencies and Attributes:

• Strategic Thinking: Ability to balance tactical delivery with enterprise vision.
• Leadership Influence: Capacity to drive change, build consensus, and inspire action.
• Culture Building: Passionate about shared values, inclusion, and performance.
• Execution Focus: Strong in planning, process tracking, and result orientation.
• Confidentiality: Trusted advisor to leadership and custodian of sensitive data.
• Communication: Clear, persuasive, and thoughtful in all internal communication.

Work Environments and Conditions:

• Location: Based at GroupCo Headquarters.
• Schedule: Full-time; flexibility required for executive reviews and periodic offsites.
• Travel: Occasional travel between GroupCo sites or ACRC Office.

Career Path:

• Pathway to Chief of Staff or Head of People & Culture (Enterprise Level).
• Opportunity for rotation into Corporate Strategy, Innovation, or Organizational Development functions within ACRC.
• Eligibility for executive mentorship and leadership succession planning.

Compensation
The PACSO role is compensated through a performance-linked structure that reflects the strategic nature of the role and its impact on GroupCo execution. Key components include:

• Base Salary: A fixed monthly salary aligned with the FAO's accountability for financial systems A competitive monthly salary commensurate with the PACSO's role in strategic planning, performance management, and organizational enablement.
• Performance Bonus: Quarterly or annual performance-based bonuses tied to successful implementation of people strategies, cultural initiatives, OKR execution, and internal client satisfaction.
• Value Share: Eligibility for a proportional share of ACRC’s earned support fees from GroupCo - specifically from projects led or significantly supported by the PACSO (e.g., recruitment campaigns, strategy rollouts, leadership development programs).
• Benefits: Inclusion in ACRC’s enterprise benefits program — including pension contributions, professional development funding, health coverage, and workspace tools needed to perform the role effectively.

Application Closing Date
30th April, 2025.

How to Apply
Interested and qualified Candidates should send their CV to: recruitment@jevconsulting.com.ng using the Job Title as the subject of the mail.