Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
We are recruiting to fill the position below:
Job Title: Production Supervisor
Requisition ID: 1326 Location: Idu, Abuja
Job Type: Full-time
Reports to (Title): Central Kitchen Manager
Department: Supply Chain Department
Direct reports: Assistant / Shift Supervisors
Job Summary
To provide the production team with supervisory oversight, coordination and monitoring of work flow activities on the production floor
Key Responsibilities
Team Supervision:
Provide guidance to production staff in order to achieve and maintain high standards of Quality, Service and Cleanliness
Maintains work flow by monitoring steps of the process; setting processing variables; observing control points and equipment
Provide team with steps on how to improve quality or speed of production
Encourage team effort and supportive attitudes between workers
Administrative Tasks and Reporting:
Ensure that Health & Safety and Food safety working practices are adhered to during production
Conduct regular supervision of the production workspace and equipment to ensure the safety of the work environment
Maintains quality service by establishing and enforcing organization standards
Provide instruction to teams on the proper use of safety equipment and emergency procedures should they be necessary at any point during the production process
Document and report production quality compromise or defects
Safety and Quality Assurance Management:
To support in the implementation of effective training and development of all production staff and management.
To assist in planning and implementing management shift operations to ensure standard quality of production process
Provide assistance in vendor relations management
Conduct employee competency reviews and development plans for team members
Manage absence and disciplinary issues within the production team
Liaise with Central Kitchen Manager on all production related issues
Keep track of stock and equipment inventories and produce reports.
KPIs
Quality of Production output
Number of production output defect
Quality of employee turnover
Turnaround time of production
Number of product quality defects reported
Quality of stock and inventory report
Educational Qualifications / Experience
A minimum of a university degree in Food Science, Food Technology or related field is required.
Possession of any relevant professional qualification is essential
A minimum of 2 years’ experience in a similar role is required.
Knowledge Requirements:
Knowledge of professional standards i.e. occupational health and safety and customer requirements
Good knowledge of project management
Knowledge of the company and government regulations
Knowledge of product specification
Good knowledge of time management.
Decision Expectations:
Evaluate facts and unforeseen situations in order to make the best decisions
Ensure products are manufactured according to standards, specifications and regulatory requirements.
Internal Contacts (most frequent contacts):
Executive Management
Purpose of Contact:
Exchange or provide information
Obtain, clarify, and discuss information
Present, discuss information and problems
Collaborate, negotiate and present ideas
Deal with, influence or motivate subordinates
Promote, justify or settle highly sensitive matters.
Working Conditions:
Jobholder typically works 6 days per week, as production operations compliments store operation and may involve long hours especially when production deadlines must be met.