Product Operations Associate at Sun King (Formerly Greenlight Planet)

Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.

Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa.  Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide.

We are recruiting to fill the position below:

Job Title: Product Operations Associate

Location: Nigeria (Hybrid)
Employment Type: Full Time

About the Role

• The Product Operations Associate is a part of the Digitization & Automation team and works closely with the in-house tech team and other business stakeholders to help Sun King design, develop, and implement intelligent, tech-enabled solutions to help solve a large variety of our business problems.
• This position reports to the Product Manager.

Responsibilities 
What you would be expected to do:

• Monitor technical issues/bugs raised by stakeholders related to our mobile applications/portals/automations and lead coordination with the development team to get it sorted.
• Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
• Rolling out of new products/features/automations and resolving stakeholder queries/issues.
• Automate business processes using tools like Zapier/Google Scripts and other automation tools.
• Partner with cross-functional groups and support the Product Manager in the entire product lifecycle, from design to development to launch.
• Create flow charts, mock screens, and PRDs for business requirements, user requirements, functional & non-functional requirements, and system requirements following the guidance of the Product Manager.
• Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.

Requirements
You might be a strong candidate if you have/are:

• 1+ years of experience in the product management domain with strong task prioritization skills.
• Good communication and project management skills.
• Decent hands-on Excel and SQL experience.
• Detail-oriented and has a deep sense of ownership with accountability.
• Ability to quickly adapt and resolve conflicts in a multi-stakeholder scenario.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online