Senior Product Manager - Retention (Remote) at M-KOPA Nigeria

M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

We are recruiting to fill the position below:

Job Title: Senior Product Manager - Retention

Location: Lagos (Remote)
Employment Type: Full time
Department: FintechTechnology - Product Management

Description

• We are looking for a Senior Product Manager to help drive M-KOPA’s mission of building transformative lifetime financial partnerships with our customers.
• This role offers the opportunity to drive significant customer and business impact through the implementation and iteration of critical engineering systems, internal tooling, and business processes. 
• You'll work with talented cross-functional teams including engineers, data scientists, analysts, designers, and commercial stakeholders across multiple countries.
• We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact. 
• Our team values psychological safety and takes a discovery-first approach to problem solving. 
• You'll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.
• We are looking for a technical and/or analytical PM for this role — if you have a fondness for engineering and/or you love digging into data, you might be a good fit!

Responsibilities
In this role, you would be responsible for:

• Owning the strategic direction and evolution of critical engineering systems and business processes
• Working with engineers to drive continuous improvement in our systems’ capabilities
• Partnering with data scientists and analysts to understand user needs and implement novel methodologies
• Getting feedback from customers and customer care teams to understand customer pain points
• Analyzing data to understand the largest areas of opportunity for further improvements
• This is a fully remote role and will include travel across our different markets and working within the UTC -1 through UTC+3 time zones.

Requirements
Your application should demonstrate:

• 5+ years of product management experience
• Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
• Proven ability in solving technical and/or analytical problems
• Ability to work with diverse, distributed teams across multiple countries
• Strong interpersonal, communication, and collaboration skills
• Experience in data-driven decision making and strategy development
• Experience with agile methodologies and cross-functional team leadership
• Nice to have: Experience with data science models.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online