Operations / HR Manager at In-Charge Solutions Limited

In-Charge Solutions Limited is a leading player in the business services sector, specializing in comprehensive HR management, business development, and corporate incorporation solutions. Our core services include business name registration, company incorporation, post-incorporation compliance, annual return filings, SCUML registration, TIN acquisition, trademark registration, and expert advisory on CAC-related matters. At In-Charge Solutions Limited, we prioritize innovation, efficiency, and client satisfaction, offering tailored solutions that empower businesses to thrive in Nigeria's dynamic market landscape. Our commitment to excellence is reflected in our structured approach to service delivery, robust customer support, and dedication to fostering long-term partnerships.

As a company committed to growth and employee development, we offer a dynamic work environment that values initiative, creativity, and professional growth. Join us at In-Charge Solutions Limited to contribute to impactful projects, collaborate with diverse teams, and drive forward-thinking solutions that shape the future of business in Nigeria.

We are recruiting to fill the position below:

Job Title: Operations / HR Manager

Location: Owerri, Imo
Employment Type: Full-time

Job Summary

• We are seeking a dynamic and experienced Operations/HR Manager to oversee the day-to-day operations and human resource functions for our clientcasual dining restaurant.
• This role combines hands-on operational management with strategic HR responsibilities to ensure a smooth, efficient, and customer-focused dining experience.
• The ideal candidate is highly organized, people-oriented, and passionate about creating a positive team culture while maintaining high standards in service delivery, food safety, and compliance.

Key Responsibilities
Operations:

• Manage daily restaurant activities to ensure seamless operations and guest satisfaction.
• Supervise kitchen and floor staff to maintain quality control, service speed, and cleanliness.
• Oversee inventory management, procurement, and vendor relationships.
• Monitor health, safety, and hygiene standards in line with regulatory requirements.
• Resolve customer issues and complaints promptly and professionally.
• Analyze sales reports and operational data to identify areas for improvement.

Human Resources:

• Lead recruitment, onboarding, and training of restaurant staff.
• Develop shift schedules, manage attendance, and ensure adequate staffing levels.
• Implement performance review systems and support staff development.
• Promote a positive and productive work environment through team engagement.
• Handle employee relations, conflict resolution, and disciplinary procedures.
• Ensure compliance with labor laws and internal HR policies.

Requirements

• Minimum of a Bachelor's Degree in Business Administration, Hospitality, HR, or related field.
• Proven experience in restaurant operations and human resources management.
• Strong leadership, communication, and organizational skills.
• Ability to multitask and thrive in a fast-paced hospitality environment.
• Knowledge of food safety standards and labor regulations.
• Proficiency in restaurant management software and Microsoft Office.

What We Offer

• Competitive salary and performance incentives.
• Opportunity to lead and grow with an energetic team.
• Training and development support.
• A vibrant and collaborative work environment.

Application Closing Date
30th April, 2025.

How to Apply
Interested and qualified candidates should send their CV, Cover Letter, Social Media Handle and Professional Headshot Picture of themselves as attachment to: icsrecruitmentnetwork@gmail.com using the Job Title as the subject of the email.