Sales Representative at The Assembly Hub

The Assembly is a community and platform for ambitious young talent, entrepreneurs, professionals and creatives in the fashion industry We unite creativity and entrepreneurship by providing physical and virtual (URL + IRL) business, creative and professional support. We also provide creative consultancy services.

We are recruiting to fill the position below:

Job Title: Sales Representative

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• As a Sales Representative at Zinkata, you will be the primary point of contact between the business and its customers.
• Your role is to engage, educate, and assist prospective and existing clients, ensuring they have an exceptional shopping experience while driving sales. 
• This role requires a strong passion for fashion, excellent communication skills, and a results-driven approach.

Daily and Monthly Responsibilities
Customer Engagement & Service:

• Welcome customers warmly and create a memorable in-store experience.
• Assist customers with product selection, styling advice, andpersonalisedrecommendations.
• Build and nurture long-term relationships with clients, encouraging repeat business.
• Handle customer inquiries, complaints, and concerns in a professional and solution-oriented manner.
• Provide insightful product knowledge to educate customers on trends, styling, and fit.

Sales & Business Growth:

• Meet or exceed monthly sales targets through strategic and engaging selling techniques.
• Identify and educate prospective customers about Zinkata’s products and services.
• Utilize social media and digital engagement to attract new customers and drive foot traffic.
• Generate and follow up on new customer leads to expand the client base.
• Track and analyze customer buying patterns to refine sales strategies.

Store Operations & Merchandising:

• Maintain a visually appealing store, ensuring merchandise is neatly arranged and well-stocked
• Assist with restocking, inventory management, and product display.
• Maintain a clean,organised, and secure store environment.
• Assist with gift wrapping and premium packaging to enhance the customer experience.
• Work collaboratively with other team members to ensure smooth store operations.

Marketing & Brand Representation:

• Act as a brand ambassador, ensuring Zinkata’s vision and values are reflected in customer interactions.
• Provide customer feedback and suggestions to the Sales Manager for business improvements.
• Suggest and implement new business ideas to enhance sales and customer experience.

Qualifications & Experience

• Bachelor’s Degree or HND in Marketing, Business Administration, Economics, or a related field.
• 2-3 years' experience in fashion retail or sales
• Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)
• Proven track record of achieving sales targets and building strong client relationships.

Requirements:

• Minimum of 3 years of relevant experience in fashion, retail, and social media content creation.
• Strong photography and visual storytelling skills with the ability to create standout content using minimal resources.
• Proficiency in graphic design tools (Canva, Adobe Suite, or equivalent).
• Proficiency in social media channels such as Instagram, YouTube and TikTok
• Experience with website management and newsletters (Shopify, WordPress, Mailchimp, or similar platforms).
• Exceptional written and verbal communication skills to enhance brand positioning and customer engagement.
• Strategic mindset with the ability to assess business goals and tailor content to drive results.
• Highly professional, organized, and proactive, with the ability to work independently and collaboratively.

Key Competencies & Skills:

• Excellent selling, negotiation, and communication skills to drive engagement and revenue.
• Ability to build and maintain strong professional relationships with customers.
• Strong time management and organizational skills to handle multiple tasks effectively.
• High level of customer service, problem-solving, and adaptability.
• Ability to strategically assess business goals and tailor sales techniques accordingly.
• Willingness to receive and implement feedback for continuous improvement.
• A proactive, goal-oriented approach with a passion for fashion and styling.

Work Schedule:

• Work Type: In Person
• Work Hours: Mon – Saturday 9am – 5pm.

Salary
N200,000 - N250,000 Gross Monthly.

Application Closing Date
6th May, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online