Telesales Executive at a Full-service Construction Firm - First Excelsia Professional Services Limted

First Excelsia Professional Services Limted - Our client, a Full-service Construction Firm, is recruiting to fill the position below:

Job Title: Telesales Executive

Location: Lagos
Employment Type: Full-time
Industry: Construction / Engineering

Job Summary

• Our client, a full-service construction firm, is seeking to hire a competent Telesales Executives to join its team.
• The Telesales Executive will be responsible for driving sales through effective outbound and inbound calls, engaging potential and existing customers to promote products and services, and closing deals.
• The ideal candidate should be target-driven, highly motivated, follow up on leads and manage the sales pipeline to achieve business goals.

Job Responsibilities

• Identifying, engaging, and onboarding potential HNI clientele for the organization.
• Conducting cold calls and book daily appointments with HNI prospects.
• Ensuring prospective clients feel comfortable and valued throughout the engagement.
• Using pre-written scripts to showcase products/services, tailoring conversations to client needs.
• Gathering and relaying client feedback for continuous improvement.
• Maintaining and updating the HNI client database and keep records of interactions.
• Following up on all prospects and nurture relationships to drive conversions.
• Submitting daily/weekly activity reports to the General Manager.
• Managing the pitch/proposal development process over the phone.
• Providing guidance and support to clients, ensuring high satisfaction levels.
• Handling incoming calls professionally and maintain a high level of customer service.
• Promoting products/services by creating a positive image and emphasizing value.
• Achieving and exceeding set KPI targets.

Person Specification

• A bachelor’s degree in Marketing, Economics, Business Administration or a related field.
• 3-5 years of experience as a Telesales Executive or related role.
• Proven experience in telesales, cold calling sales, or online appointment booking.
• Strong communication and negotiation skills.
• Excellent customer service and relationship management skills.
• Ability to work independently and meet/exceed targets.

Annual Remuneration
Very Attractive

Application Closing Date
10th April, 2025.

Method of Application
Interested and qualified candidates should send their CV to: talentsearch@firstexcelsia.com using the Job Title as the subject of the mail.