Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Cummins Nigeria Job Recruitment

Prime Atlantic Cegelec Nigeria (PACE) Job Recruitment (27 Positions)

Deloitte Human Capital Consulting Job Recruitment (16 Positions)

Ant Shopping Online Job Recruitment (3 Positions)

Starke Fitness Job Recruitment (5 Positions)

Lily Hospitals Limited Job Recruitment (10 Positions)

Save the Children Nigeria Job Recruitment (8 Positions)

Efezi Southsea Nigeria Limited Job Recruitment (3 Positions)

Nine Stars Limited Job Recruitment (5 Positions)

Supersaver Supermarket Job Recruitment (5 Positions)

Total Quest Limited Job Recruitment (4 Postions)

Pyfinest Resources Job Recruitment (5 Postions)

Harmony Gardens and Estate Development Job Recruitment (8 Positions)

R & R Recruiting Services Job Recruitment (7 Positions)

UOAO Nigeria Limited Job Recruitment (3 Positions)

Advocacy for Resilience and Innovative Solutions for Youths, Women, and Children Empowerment (ARISE Youths, Women, and Children) Job Recruitment (3 Positions)

Total Child School Job Recruitment (6 Positions)

Aventure Stud Job Recruitment (4 Positions)

Raphael Group Job Recruitment (5 Positions)

Kumesoft Technology Job Recruitment (3 Positions)

Terra Aqua Environmental Consultancy Limited Job Recruitment (3 Positions)

Hec Recruit Job Recruitment (13 Positions)

Brilliant Performance Solutions Limited Job Recruitment (10 Positions)

FoliXx Hospitality Job Recruitment (6 Positions)

Fort Knox Outsourcing Job Recruitment (4 Positions)

TeamAce Limited Trainee, Internship & Exp. Job Recruitment (38 Positions)

Jijedapt Human Resources Consult Limited Job Recruitment (6 Positions)

Sunrose Consulting Limited Job Recruitment (3 Positions)

ExxonMobil Corporation Graduate Internship & Exp. Job Recruitment (6 Positions)

JMG Limited Job Recruitments (6 Postions)

Survival Agricultural Hub Limited (SAHL) Job Recruitment (8 Positions)

Express Resource Connect Job Recruitment (7 Positions)

Getpayed Technology Solutions Limited Internship & Exp. Job Recruitment (3 Positions)

AC Harmony Enterprises Nigeria Limited Job Recruitment (4 Positions)

Vault Recruitment (TVR) Graduate & Exp. Job Recruitment (14 Positions)

Zael Business Management and Consulting Job Recruitment (3 Positions)

Duob Recruitment Job Recruitment (3 Positions)

Rubels and Angels Limited Job Recruitment (5 Positions)

Biomedical Limited Job Recruitment (8 Positions)

Sa'I Anwara 'I' Jumai Consultaire Limited (SCL) Graduate Internship Job Recruitment (7 Positions)

Olam Agri Job Recruitment (9 Positions)

HNJ Exclusive Job GOODY Bag - March Week Five UPDATE!

Alfred & Victoria Associates Job Recruitment (16 Positions)

Mactay Consulting Job Recruitment (10 Positions)

Citibank Nigeria Limited (CNL) Job Recruitment

Ikeja Electricity Distribution Company (IKEDC) Job Recruitment (5 Positions)

Don Quester Consulting Job Recruitment (5 Positions)

High Caliber Nigeria Limited Job Recruitment (4 Positions)

The Positivia Consult Job Recruitment (3 Positions)

Ensemble Aid Foundation Job Recruitment (4 Positions)


Customer Support & Operations Associate at Elvaridah Limited

Posted on Fri 28th Mar, 2025 - hotnigerianjobs.com --- (0 comments)


At Elvaridah Limited, we emphasize on the critical matters and prospects of organizations such as business growth, strategy, planning, marketing, structure, and people management across different industries. We help companies focus on the growth of their businesses while aligning costs with strategy. With our all-inclusive approach and expertise, we capture values across the boundaries of any organization. Elvaridah focuses on optimizing all the different parts of a business as a unit.

We are recruiting to fill the position below:

Job Title: Customer Support & Operations Associate

Location: Lagos
Employment Type: Full-time
Industry: Hospitality

Job Overview

  • We are seeking a highly motivated Customer Support & Operations Associate to join our team in Lagos. 
  • This role is ideal for individuals with strong communication skills and a passion for delivering outstanding customer experiences in the hospitality industry. 
  • The successful candidate will be responsible for handling customer inquiries, ensuring smooth operational processes, and enhancing overall guest satisfaction.

Key Responsibilities
Customer Support:

  • Handle guest inquiries and provide timely, professional responses via phone, email, and chat.
  • Address customer complaints and escalate issues when necessary to ensure guest satisfaction.
  • Assist customers with reservations, bookings, and service-related requests.

Operations & Coordination:

  • Oversee daily operational tasks to ensure smooth service delivery.
  • Work closely with front desk teams, housekeeping, and other departments to maintain seamless guest experiences.
  • Ensure compliance with hospitality service standards and company policies.

Process Improvement:

  • Identify and implement ways to enhance customer service efficiency.
  • Collect and analyze guest feedback to drive service improvements.
  • Maintain accurate customer records and operational documentation.

Team Collaboration:

  • Support training and development initiatives for customer service and operational staff.
  • Coordinate with vendors, suppliers, and logistics teams to ensure operational efficiency.

Requirements
Education & Experience:

  • Bachelor’s degree or HND in Hospitality Management, Business Administration, or a related field.
  • Minimum of 2 years of experience in a customer support, operations, or hospitality role.
  • Experience in hotels, travel agencies, restaurants, or event management is an advantage.

Skills & Competencies:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and customer-first mindset.
  • Ability to multitask and work efficiently under pressure.
  • Proficiency in Microsoft Office and customer management software (e.g., CRM tools).
  • Knowledge of hospitality trends and best practices.

Other Requirements:

  • Must be based in Lagos, Nigeria.
  • Flexibility to work shifts, weekends, and holidays as required in the hospitality industry.

Why Join Us?

  • Competitive salary and benefits package
  • Opportunity to grow in a dynamic hospitality environment
  • Hands-on experience in customer relations and operational management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candiates should send their CV to: careers@elvaridah.com using "Customer Support & Operations Associate - Lagos" as the subject of the mail.


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *