Operations Manager at Future Moves Recruitment Agency Limited (FMR Agency)

Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing. Future Moves has exceptional expertise in Talent Sourcing, learning & development, talent management, HR Outsourcing & Payrolling, HR planning & Consulting, Policy Drafting, Culture Change and Organisation Effectiveness by designing and implementing interventions which identify the core areas of development to enhance the overall growth and competitiveness of your organization.

We are recruiting to fill the position below:

Job Title: Operations Manager 

Location: Ado - Ekiti, Ekiti
Employment Type: Full-time
Industry: Hospitality (Restaurant)
Working Hours: 8 hours
Working Days: 6 days in a week

Job Summary

• We are seeking a highly skilled and experienced Operations Manager to oversee the daily operations of our client restaurant. 
• The ideal candidate will be responsible for ensuring smooth service, managing staff, maintaining high-quality standards, and optimizing operational efficiency. This role requires strong leadership, problem-solving skills, and a customer-first mindset.

Key Responsibilities
Operations & Efficiency:

• Oversee daily restaurant operations to ensure seamless service.
• Implement and improve operational procedures to enhance efficiency and reduce costs.
• Monitor food and beverage inventory, ordering supplies as needed.
• Ensure compliance with health, safety, and sanitation regulations.

Staff Management & Training:

• Recruit, train, and supervise restaurant staff, including front-of-house and back-of-house teams.
• Schedule shifts and ensure adequate staffing levels.
• Conduct performance reviews and provide coaching for employee development.
• Handle staff conflicts and resolve issues professionally.

Customer Experience & Service Quality:

• Maintain high customer service standards and address customer concerns promptly.
• Monitor and respond to guest feedback to enhance satisfaction.
• Ensure food presentation and service align with brand standards.

Financial Management:

• Assist in budgeting, forecasting, and cost control measures.
• Track daily sales, monitor expenses, and analyze financial reports.
• Identify opportunities to increase revenue and reduce waste.

Marketing & Business Growth:

• Work with marketing teams to promote the restaurant and drive sales.
• Develop strategies for customer retention and loyalty programs.
• Organize special events or promotions to attract new customers.

Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration, or a related field (preferred).
• Minimum 3-5 years of experience in restaurant management or operations.
• Strong leadership and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in restaurant management software and POS systems.
• Ability to work in a fast-paced environment and handle pressure.

Benefits

• Salary: N200,000 Monthly. (Gross)
• Annual Rent Subsidy.
• Leave Allowance.

Application Closing Date
10th April, 2025.

How to Apply
Interested and qualified candidates should send CV to: L.recruiter@fmragency.com using the Job Title as the subject of the mail.