Female Outlet Manager at Montaigne AH Limited - 2 Openings

Montaigne AH Limited is a luxury skincare, fragrance, cosmetics and Well-being company established by Ms. Alali Hart and based in the city of Lagos, Nigeria.

We are recruiting to fill the position below:

Job Title: Female Outlet Manager

Locations: Victoria Island and Mainland, Lagos
Employment Type: Full-time

Job Description

• Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on-the-job training, and development, Financial management, and Customer service leadership.
• Grow sales through the implementation of marketing and merchandising systems
• Responsible for the store’s or outlet’s revenue quota.

Responsibilities
Management:

• Lead others and work effectively with the store team
• Supervise, assign and direct activities of the store’s team
• Effectively communicate information to the store team and supervisors in an open and timely manner
• Support Store team with action plans for operational and service improvement

Customer Service:

• Assist customers with their questions, problems and complaints
• Promote the company's customer service culture (greet, offer help, and thank)
• Provide colleagues with personalized customer service feedback and coaching
• Handle all customer relations issues in accordance with company policy
• Promote a positive shopping experience for all customers
• Maintain customer privacy by not sharing customer data without authorization.

Merchandising / Presentation:

• Stock shelves
• Manage re-order levels & restocking from HQ for the store
• Conduct merchandising activities in line with approved brand guidelines
• Account for promotional and sales support materials
• Organize and execute the display and maintenance of off-shelf merchandise.

Requirements

• 3-4+ years of retail store experience.
• Experience as a store or outlet manager related to the retail environment and/or Luxury, boutique or fashion-related industry experience with a client book is strongly preferred. Experience with retail point-of-sale systems is very necessary
• Accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks/projects.
• Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Application Closing Date
31st March, 2025.

How to Apply
Interested and qualified candidates should send their  CV to: careers@montaigneplace.com or hrexecutive6@montaigneplace.com using the Job Title as the subject of the email.