Business Development & Relationship Manager - Direct Lending at the Development Bank of Nigeria (DBN)

The Development Bank of Nigeria (DBN) was conceived by the Federal Government of Nigeria (FGN) in collaboration with global development partners to address the major financing challenges facing Micro, Small and Medium Scale Enterprises (MSMEs) in Nigeria. Our objective is to alleviate financing constraints faced by MSMEs and small Corporates in Nigeria through the provision of financing and partial credit guarantees to eligible financial intermediaries on a market-conforming and fully financially sustainable basis.

We are recruiting to fill the position below:

Job Title: Business Development & Relationship Manager - Direct Lending

Location: Lagos

Job Objective and Summary

• Develops and implements strategies to ensure onboarding of new PFIs under the direct lending model and maintains excellent day-to-day relationships with existing ones to achieve organizational goals. 
• The principal objective of the role is client relationship management, business development, client acquisition, industry analysis, risk monitoring and mitigation.

Responsibilities and Key Result Areas

• Initiates and develops relationships with select Direct Lending (DL) partners for business growth.
• Manages information flow between PFIs (DL Partners) and the Bank.
• Monitors and reports on the performance of all Direct Lending loan products, schemes and investments managed by the Bank, against monthly/quarterly/annual plans.
• Develops and implements efficient and effective customer service framework/guidelines.
• Identify potential domestic DL partners based on maturity, market share, and alignment to MSMEs.
• Work with identified aggregators across different sectors including but not limited to Agribusiness, FMCG, etc to channel funding to MSMEs.
• Explore partnership opportunities with DL entities including business model and form/terms of capital required.
• Accelerate the feasibility of providing direct lending to MSMEs through select impact-based entities with focused presence in our underserved regions.
• Drive increased MSME count achievement of the BDRM portfolio through the DL space with aggressive focus on Youth, Gender, first time access and start ups
• Work with other BDRMS specifically Fintech BDRM to develop app based digital loans (where required) to MSMEs through identified DL entities.
• Negotiate, execute and implement partnership agreement(s) with DL partners.
• Support multiple DL partners post-onboarding including pro-active engagement, identifying, and tracking any issues for resolution.
• Ensure the framework for serving and Funding the Direct Lending space is updated in line with industry developments to ensure its adaptability to market
• Provide support for due diligence process by ensuring clear and timely communication to DL partners for optimal compliance and Risk management outcomes.
• Ensure compliance of on-board DL partners with the Bank’s policies and any such policies or regulations that may arise from regulatory partners.
• Responsible for achieving business development targets for DL space.
• Stays abreast of recent industry trends, identifies market opportunities, and develops customer relevant propositions that drive key measures such as market share, revenue, profit, and brand health.
• Develops and maintains detailed business plans for client projects.
• Conduct regular meetings, provide updated progress reports and maintain notes & follow up priorities and tasks for effective management/penetration of the DL partnerships.
• Works with management in developing timely solutions based on clients’ requirements.
• Conducts business reviews with clients on periodic basis.
• Contacts and follows-up on qualified lead to new opportunities.
• Addresses customer issues/concerns in an accurate and timely manner.
• Works closely with DL partners to understand their business needs and to explore opportunities for growth.
• Provides business advice and consultancy in an effective manner.
• Maintains strong knowledge of the Bank’s products, pricing, policies etc., to educate clients on benefits.
• Identifies present and future business development opportunities with new and existing DL partners.
• Maintains strong relationship with existing DL partners for business retention.
• Maintains security and confidentiality of client information.

Key Performance Indicators

• Contribution to Bank's PBT
• Non-Performing Loan Ratio
• Volume of new loans disbursed under the DL proposition.
• Total count of loans disbursed to DL partners.
• Number/percentage of first-time accessors of Bank loan.
• The number of new DL partners onboarded and disbursed to.
• The total number of partners disbursed within the year.
• Number of MSMEs/End borrowers reached.
• Gender Empowerment (percentage of total MSMEs impacted that are female owned)
• Youth Empowerment (percentage of total MSMEs impacted that are owned by Youth - aged 35 years and below)
• Total disbursement to Start-up businesses.
• Number of errors detected on the Activity Reports to Management
• Cycle time to evaluate requests received.
• Promptness in submitting acceptable monthly report.
• Rate of non-compliance with operational guidelines observed by auditors.
• Number of complaints from external customers
• Number of administrative lapses observed.
• Quality of reports produced

Qualifications
Educational Qualifications:

• A Bachelor’s Degree in Economics, Business Administration, Banking and Finance, Accounting, Finance and Administration or any related field
• A post graduate Degree in Business or Development Finance related field or Management is an added advantage.

Professional Qualifications:

• Any professional Membership is an added advantage.

Experience Qualifications:

• Minimum of 5 years work experience in a financial institution/development agency is required.

Competencies
Knowledge:

• Good working knowledge of financial procedures and applications
• Understanding of banking practice and related policy issues, their implications, and applications
• Knowledge of credit administration, operations, and management
• Knowledge of risk management
• Deep understanding of the financial industry and emerging developments/opportunities.

Technical Competencies:

• Meeting Facilitation skills
• Demonstrates expertise in Budget and cost management.
• Application of P/C productivity tools such as Microsoft Word, Excel, PowerPoint etc.
• Excellent written and oral communications Skills
• Excellent organisational and Coordination skills
• Expertise in formulation and implementation of credit policies and regulations
• Expertise in credit administration/ supervision
• Excellent analytical skills
• Expertise in credit analysis and appraisal
• Expertise in loans administration / account management.

Behavioural Competencies:

• Strategic orientation
• Teamwork
• Motivation
• Results orientation
• Interpersonal relationship Ability
• Action planning
• Creativity/Innovation
• Responsiveness
• Sound managerial and leadership ability.
• Excellent Administrative ability.

Application Closing Date
4th April, 2025.

How to Apply
Interested and qualified candidates should send their Resume to: careers@devbankng.com using the job title as the subject of the mail.