Retail Station Manager at an Oil and Gas Company - MRI Network Afroanglo Partnership

MRI Network Afroanglo Partnership - Our client, an Oil and Gas company in Nigeria, is recruiting to fill the position below:

We are recruiting to fill the position below:

Job Title: Retail Station Manager

Location: Lagos (Free Trade Zone - Ibeju Lekki) & Kano
Employment Type: Full-time

Job Description

• We are seeking a dedicated and dynamic Retail Station Manager to oversee operations at our retail station. 
• The successful candidate will be responsible for ensuring the station runs smoothly, providing exceptional customer service, and driving sales performance.

Responsibilities

• Oversee daily operations of the retail station, ensuring compliance with company policies and regulations.
• Manage and lead a team of attendants, conducting training and performance evaluations.
• Develop sales strategies and marketing initiatives to drive revenue growth.
• Monitor inventory levels, order supplies, and manage stock to minimize losses and maximize efficiency.
• Ensure a high standard of cleanliness and safety throughout the facility.
• Handle customer complaints and inquiries professionally and effectively.
• Analyze sales data and prepare regular reports on sales performance and operational efficiency.
• Foster a positive work environment and promote teamwork among staff.

Measurable KPIs

• Achieving and exceeding monthly sales targets.
• Customer satisfaction scores (feedback ratings or surveys).
• Staff turnover rate and training completion rates.
• Inventory shrinkage percentage.
• Operational compliance score (audit results).

Requirements
Education:

• Bachelor’s Degree or HND in Business Administration, Retail Management, or a related field (or equivalent experience). A masters degree will be an advantage.

Experience:

• Minimum of 3 years of experience in retail management or a supervisory role.
• Proven track record of achieving sales targets and managing a team effectively.

Competencies:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with problem-solving skills.
• Customer-oriented with a passion for service excellence.
• Ability to work under pressure and handle multiple tasks.
• Proficient in using retail management software and Microsoft Office Suite.

Application Closing Date
10th April, 2025.

How to Apply
Interested and qualified candidates should send their CV and Cover Letters to: sochimab@mrinetwork-afroanglo.co.uk using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted