Assistant IT Manager (QSR) / Retail Industry at Aureole Consulting Limited

Aureole Consulting Limited is an HR consulting company which specialize in talent acquisition services, Outsourcing Services, Executive Search, Social Media Job Advertisement, HR consulting amongst other services. Our aim is to revolutionize HR consulting in Africa.

We are recruiting to fill the position below:

Job Title: Assistant IT Manager (QSR) / Retail Industry)

Location: Lagos

Job Description

• We are seeking an experienced Assistant IT Manager to support the IT Manager in maintaining and optimizing IT systems across all outlets. 
• This role involves troubleshooting hardware and software issues, managing POS systems, ensuring network security, and providing technical support to maintain seamless business operations. 
• The ideal candidate must have strong expertise in IT infrastructure, system administration, and cybersecurity, particularly within QSR or retail environments.

Responsibilities

• IT Infrastructure Management: Oversee the installation, configuration, and maintenance of IT systems, including POS systems, networks, and servers.
• Troubleshooting & Support: Diagnose and resolve hardware, software, and network issues to minimize downtime and ensure smooth operations.
• Network Performance & Security: Monitor network activity, enforce security protocols, and apply updates, patches, and firmware to enhance performance.
• System Administration: Manage company databases, software applications, and IT systems, ensuring data integrity, backups, and disaster recovery.
• Access Control & Compliance: Manage user accounts, permissions, and access control to maintain system security and compliance with company policies.
• Employee Training: Conduct training sessions for staff on IT best practices, software usage, and cybersecurity awareness.
• IT Project Support: Assist in the implementation of IT projects, upgrades, and technology improvements aligned with business objectives.

Qualifications

• HND/BSc in IT, Computer Science, or related field (Professional IT certifications such as A+, CCNA, MCSA are a plus).
• 4-5 years of experience in IT support, system administration, or network management, ideally in a QSR or retail environment.
• Expertise in hardware troubleshooting, networking, system administration, and POS systems.
• Proficiency in Windows/Linux operating systems, network devices, database management, and backup solutions.
• Strong knowledge of cybersecurity best practices, cloud services, and IT automation tools.
• Problem-solving, analytical, and communication skills, with the ability to work under pressure in a fast-paced environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@aureole.ng using the job title as the subject of the mail.