Demand and Supply Planner at Kyosk Digital Services Limited

Kyosk Digital Services Limited is a tech-led platform that connects informal retailers who retail in kiosks and other similar retail outlets directly to fast-moving consumer goods companies (FMCGs) by communicating demand from retail outlets directly to FMCGs and their distributors and managing the delivery of the goods to the kiosks.

Our digital ordering and delivery platform – Kyosk – ensures that these retail outlets get access to stock at competitive prices and have them delivered directly to them. FMCGs find the traditional distribution chain to be inadequate as well, making it expensive for them to serve kiosk-type retail outlets, leading to high incidences of product stock-outs and lost sales opportunities. By providing FMCGs with good data visibility, we solve this major problem of theirs.

We are recruiting to fill the position below:

Job Title: Demand and Supply Planner

Location: Lagos
Reports to: Operations

Role Profile
Information related to the Main Purpose of the Job;

• The role can cover the areas of Distribution Requirement Planning (DRP) and/or Supply Network Planning (SNP) and/or Inter-Market Supply (IMS)
• To manage the Supply Network of the assigned area of the business by replenishing each dispatch point to meet customer service objectives whilst maintaining optimal stock cover that also takes into account the distribution costs.
• Share experience and contribute to increasing knowledge & capabilities in own area of expertise, within and/or outside own category/market in the Group.

Key Outputs / Deliverables
List the main results which the job must deliver in order to achieve its purpose, as follows;

Supply planning:

• Analyze net dispatch requirements and prepare/maintain a coordinated set of supply and deployment plans of finished goods in order to meet customer demand within min/max stock corridors, whilst minimizing the total delivered costs, taking into account the network complexity and the supply constraints.
• Provide visibility to the warehouse, dispatch and purchasing teams on medium/long term horizons to prepare the price negotiations (purchasing teams) and capacity booking/planning
• Ensure smooth implementation of promotional activities and new product launches protecting COF and minimizing write off

Load planning:

• Plan and optimize mixed loads taking into account warehouse/demand/transportation constraints

Inventory Management:

• Balance the need for product availability versus the need to minimize costs of inventory to ensure optimum stocks of the right material in the right location and with the required freshness
• Establish and revise regularly the stock policies for Finished Goods for all stock locations, together with purchasing and warehouse teams. Pro-actively look for solutions in case of deviations.
• Exceptions management.
• Monitor requirements evolution and determine key issues with volume variance that may impact supply and highlight them to Purchasing and Are managers.
• Provide visibility on future supply issue or constraint and support decision making by providing simulated alternative supply scenarios that balance available capacity and demand.
• Challenge purchasing managers and suppliers on regular basis to drive optimum FG inventory required freshness level.
• Challenge and support Demand Planner to improve Demand Planning Accuracy
• Effectively communicate relevant information highlighting all supply issues, detailing impacts of proposed actions and related tradeoffs and ensuring that actions and Supply Plans are realistic and achievable in accordance with the Business Planning process and the long-term Supply schedule.
• Review and maintain all relevant master data
• Ensure proper Event Management related SNP visibility (new product launches, discontinuations etc.)
• Contribute and/or drive to key meeting & reviews as required (Demand Supply Reconciliation, etc..). Support and/or drive VMI initiatives
• Engage proactively with peer Planners to share best practices, liaise with demand planners and purchasing managers to drive continuous improvement and improve ways of working and efficiency.
• Train and support junior supply planners, as needed
• Develop, revise and update relevant training and learning material, as needed
• Act as a super user and/or expert in different forums (networks, workplace groups...) within own category/market and with other categories/markets/zones

Measurements / Performance Indicators:

• All measures and KPIs are applicable for both market and country supply.
• Achievement of targeted Out of Stock/Stock Availability Level (from PR for all receiving locations in scope)
• Accuracy of the plans on the medium/long term horizons, additional costs due to inaccurate planning""
• Achievement of Dispatch Schedule attainment
• Stock covers within agreed policy, Stock cover ex Origin, Stock service level
• Achievement of Freshness targets (freshness of shipment and freshness of inventory)
• Regular monitoring of Leadtime (total lead time and components)

Contributes to:

• KPI
• Out of stock
• Slob reduction
• Days Between supply targets
• Planned & Unplanned stock outs
• BCP plans
• Communication to stakeholders (e.g. Demand planner) on all the major exceptions impacting business (e.g. Demand Supply Reconciliation meeting outputs)
• Master data Accuracy

Critical Experiences

• What experiences are key to success in this job?
• At least 5 years of relevant operational experience in one or several of the following areas:
  • Factory planning, FG Planning
  • IMS, Import/Export, Vendor management supply call off scheduling
  • Other Supply Planning positions such as Manufacturing Production Planning & Control (MPS) or Manufacturing Production Scheduling (DPS)
  • Supply Chain development
  • Helpful to have had exposure in Customer Service / Customer Facing Supply Chain
  • Certification in APICS/CPIM will be an asset to the role

Application Closing Date
24th March, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online