Project / Product Manager at a Reputable Information and Communications Technology Company

We provide functionally innovative services in the Information and Communications Technology industry that are beneficial to consumers, corporate organizations, governmental and non-governmental organizations, both local and international.

We are recruiting to fill the position below:

Job Title: Project / Product Manager

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Responsibilities

• Collaborate in managing relationships with partners and stakeholders to foster effective communication and synergy.
• Develop and maintain a comprehensive monthly configuration and issue resolution records, ensuring accuracy and completeness.
• Maintain a minimum issue resolution rate between 85% to 90% by the end of each month, implementing proactive measures for continuous improvement.
• Contribute to enhancing customer engagement and retention features within products by optimizing customer touchpoints with relevant and compelling content.
• Ensure the quality of content and notifications aligns with product management objectives, both for new and existing products.
• Identify opportunities for system enhancements that can enhance productivity and elevate the quality of products.
• Promptly address escalated issues involving the product team, ensuring timely resolutions.
• Facilitate effective communication and knowledge sharing within the team, keeping members informed about product and partner updates.
• Provide comprehensive product management and support for products, ensuring alignment with company goals and expectations.
• Manage campaign budgets efficiently, tracking expenditures and optimizing resource allocation for maximum impact.
• Oversee the entire product lifecycle, from conceptualization to retirement, ensuring strategic alignment and continuous improvement.

Qualifications

• Bachelor's Degree in Computer Science, Information or Business Sciences, or related fields.
• 2 to 3 years’ experience in a Project Management role.
• Project Management Professional (PMP) certification and/or experience is a key advantage.

Skills / Requirements:

• Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.
• Mandatory background of working in a software development environment or of liaising with Software Developers.
• Strong Project Management experience, managing multiple projects simultaneously.
• In-depth knowledge of project management principles, methodologies, and tools.
• Knowledge of working with JIRA is an added advantage.
• Ability to identify and mitigate potential project risks.
• Ability to manage effective project teams.
• Excellent verbal and written communication skills.
• Excellent time management, analytical and problem-solving skills.

Salary
Very Attractive.

Application Closing Date
21st March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment.lekki1@gmail.com using "Project/Product Manager" as the subject of the mail.

Note: Only qualified candidates will be contacted.