Collection Specialist (Accounts Receivable) at APM Terminals

APM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe.

We are recruiting to fill the position below:

Job Title: Collection Specialist (Accounts Receivable)

Job Requisition ID: R140153
Location: Lagos
Job type: Full time

Purpose

• The Accounts Receivable (AR) Collection Specialist is responsible for managing and collecting outstanding accounts receivables, ensuring timely payments from clients, and resolving issues related to overdue accounts.
• This role serves as a key liaison between Finance and Operations, ensuring a seamless customer experience in finance-related processes while minimizing the impact of overdue debt on the company’s financial performance.

Key Responsibilities

• Contact customers to follow up on overdue payments and negotiate payment plans within company guidelines.
• Ensure strict adherence to the credit policy and maintain credit control procedures.
• Monitor debt aging and ensure timely action to minimize risk.
• Process credit application requests and maintain an up-to-date credit limit list.
• Act as a business partner between Operations and Finance, ensuring customer concerns are addressed efficiently.
• Handle walk-in customers with inquiries related to their statements of accounts and disputed invoices.
• Visit customers to resolve credit-related challenges and establish positive relationships.
• Provide weekly updates on turnover and outstanding accounts.
• Maintain accurate records of communications, transactions, and payment arrangements.
• Investigate and resolve discrepancies in accounts.
• Ensure timely clearance of accounts and proper reporting of collections.
• Produce relevant management reports and track Key Performance Indicators (KPIs).
• Prepare accounts for legal action when necessary and engage cost-effective legal assistance.
• Collaborate with Global Service Centers (GSC) to enhance efficiency.
• Drive automation and effective control processes within AR collections.
• Promote awareness of the cost of capital on overdue accounts.
• Foster cross-functional communication to streamline financial processes.

Qualifications & Skills

• Bachelor’s degree in Business, Accounting, Finance, or a related field.
• Minimum of two years of experience in accounting and collections, preferably in a multinational company.
• Strong understanding of accounting principles, cash transactions, and financial reporting.
• Proficiency in financial database software and Microsoft Office Suite, especially Excel.
• Excellent organizational skills, attention to detail, and ability to manage high volumes of data.
• Strong interpersonal and negotiation skills to handle both internal and external stakeholders effectively.
• Ability to maintain confidentiality and demonstrate integrity in handling financial matters.
• Knowledge of the shipping or logistics industry is a strong advantage.
• Experience in a multinational firm is highly appreciated.

Application Closing Date
11th March, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online