Regional Coordinator at Jaza Energy

Jaza is a solar energy start-up working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. In 2022, we achieved over 1.5 million battery swaps, providing approximately 186,000 people access to clean, affordable energy. We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. We’ve already successfully entered the Nigerian market, piloted several sites here and will grow to hundreds of locations over the next year. To support this expansion, we’re planning to hire over 200 people over the next 6 months.

We are recruiting to fill the position below:

Job Title: Regional Coordinator

Location: Oyo, Nigeria
Job function: Operations
Employment Type: Full Time
Workplace Type: Onsite

Job Role

• Develop quarterly and monthly regional plans to grow the number of active customers per Hub to an average of 120 active customers L7, 1M monthly recurring revenue and ARPU as agreed upon
• Resolve service interruptions at the Hub level and timely resolving customer complaints.
• Manage Inventory overstock at the hub level and control missing packs to less than 1% at the regional level for both missing at Hub and with customers.
• Ensure lost packs are at 0% at the regional level by implementing 4,5,7 inventory management processes and Pack Memos.
• Coordinate with Tech stars to resolve all technical issues in Hubs and ensure Hub Uptime.
• Reinforce, build and coach on competencies and behaviours of Jaza Stars, Super Stars, Inventory Stars and Tech Stars that demonstrate effective compliance of brilliant basics.
• Assign Hub tech issues which need immediate assistance to the Tech star that may result in service interruption.
• Support the Tech star on transport and other resources necessary to accomplish tasks in the field
• Manage customer service experience at the Hub level by timely resolving charging issues and supporting jaza stars in resolving customers' complaints.
• Identify potential growth problems and suggest prompt solutions
• Build and maintain relationships with local government officials, and represent the company in all legal affairs.
• Conduct daily sales calls and arranging site inspection trips to client’s locations.
• Provide the highest quality of service to customers at all times.
• Participate in sales calls with members of the sales team to acquire new business and/or closing on business.
• Develop strong relationships with the operations team (Procurement & Engineering) to ensure working in unity and always striving to achieve the same goals.
• Accompanying the sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.

Qualifications

• Bachelor's degree in Administration, Marketing, Social Sciences or any other relevant discipline
• 5 years experience managing sales and sales representative. Experience in Renewable Energy will be a plus.
• Broad understanding of sales operations, closing sales with HNIs and ability to meet sales targets.
• Excellent understanding of the utility industry, consumer-oriented Solid understanding of the renewable energy marketplace.
• Understands market dynamics as well as the legal and regulatory landscape.
• Good communication and report writing skill.
• Ability to lead and motivate a high-performance sales team
• Ability to handle presentations and facilitation of sales and direct marketing training.
• Display an orientation to profitability.

Must have skills:

• Sales  
• Business Development  
• Communication  
• Marketing  
• Stakeholders Management

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online