Food and Beverages Supervisor at People Apex Solution

People Apex Solution is a forward-thinking Human Resources firm established in August 2024, driven by the passion and vision of its founder, Lilian Offer Nosakhare. With a core mission to provide personalized and impactful HR solutions, People Apex Solution is committed to empowering organizations and their people to thrive in today’s dynamic business environment. We specialize in offering a broad range of HR services designed to streamline people management, enhance workplace culture, and optimize talent performance.

Our approach at People Apex Solution is built on the belief that people are the most valuable asset of any organization. We go beyond traditional HR practices by providing tailor-made strategies that align with each client’s unique goals and challenges. Our services span across recruitment and talent acquisition, workforce planning, outsourcing, and compliance support, all of which are crafted to foster a sustainable and productive workplace.

We are recruiting to fill the position below:

Job Title: Food and Beverages Supervisor

Location: Abijo GRA, Ibeju-Lekki - Lagos
Employment Type: Full-time

Job Description

• The Food and Beverages Supervisor will oversee the daily operations of all food and beverage outlets within the hotel, ensuring high standards of service, quality, and guest satisfaction.
• This role requires strong leadership and organizational skills to maintain smooth operations, manage staff, and deliver an exceptional dining experience.
• The Supervisor will also be responsible for managing inventory, coordinating with kitchen staff, and ensuring compliance with health and safety standards.

Responsibilities
Operational Supervision:

• Supervise day-to-day operations of the restaurant, bar, room service, and other food and beverage outlets.
• Ensure the smooth flow of service in dining areas, addressing any issues promptly.
• Oversee preparation and presentation of food and beverages to ensure they meet hotel quality standards.
• Monitor staff during service to ensure high levels of professionalism, efficiency, and customer satisfaction.
• Ensure timely delivery of food and beverages to guests, maintaining communication between the kitchen and front-of-house teams.

Staff Management:

• Manage, lead, and train the food and beverage service staff, including waitstaff, bartenders, and hosts/hostesses.
• Organize daily shifts and rotas, ensuring proper staffing levels during peak and off-peak times.
• Conduct regular team meetings to ensure smooth communication and alignment with hotel objectives.
• Provide ongoing coaching and development for staff, fostering a positive team environment.
• Monitor and evaluate staff performance, providing feedback and recommendations for improvement.

Guest Relations:

• Greet and engage with guests to ensure an outstanding dining experience, handling complaints and special requests with professionalism and care.
• Respond to guest feedback and work on improvements to enhance service quality.
• Coordinate with event managers and planners to accommodate special events, meetings, or banquets, ensuring smooth delivery of food and beverage services.

Inventory & Stock Control:

• Monitor and manage food and beverage inventory, ensuring adequate supplies for daily operations.
• Work closely with the kitchen and procurement team to maintain optimal stock levels and minimize waste.
• Conduct regular stock takes and ensure accurate reporting.
• Place orders for food, beverages, and supplies as needed, maintaining relationships with suppliers.

Compliance and Standards:

• Ensure that all food and beverage operations comply with local health, safety, and sanitation regulations.
• Oversee the cleanliness of all dining areas, bars, and kitchen spaces, working with housekeeping and maintenance as needed.
• Ensure proper handling and storage of food, in compliance with hygiene and safety standards.
• Regularly inspect dining and kitchen areas for cleanliness and functionality.

Financial Management:

• Assist in controlling operational costs by managing food and beverage costs and minimizing wastage.
• Support the Food and Beverage Manager in budgeting, forecasting, and financial reporting for the department.
• Monitor sales and revenue in all food and beverage outlets and suggest strategies to improve profitability.
• Ensure proper cash handling procedures are followed by staff during service.

Qualifications and Skills

• Education: A Degree or diploma in Hospitality Management, Food and Beverage Service, or a related field is preferred.
• Experience: A minimum of 3-5 years of experience in food and beverage operations, with at least 1-2 years in a supervisory or leadership role.

Skills:

• Strong leadership and team management abilities.
• Excellent customer service skills with the ability to handle difficult situations diplomatically.
• Knowledge of food and beverage products, industry trends, and best practices.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Proficient in point-of-sale (POS) systems and inventory management software.

Working Conditions:

• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Physical ability to stand for extended periods, and lift/move items up to 25 kg.
• Willingness to work in a dynamic, guest-facing environment.

Salary
N250,000 / month.

Application Closing Date
22nd March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: Candidates must reside in one of the following areas to be considered for this position: Ajah, VGC, Abraham Adesanya, or Sangotedo, Abijo GRA, Lakowe and its environs.