Platform Administrator at NEC West Africa Limited

NEC West Africa delivers advanced solutions to government, telecommunications providers, mobile network operators, network service providers and enterprise. We offer comprehensive and tightly integrated solutions across infrastructure, safety, communications and digital provides carrier-grade solutions with enterprise-class services, maintenance and support.

We are recruiting to fill the position below:

Job Title: Platform Administrator

Location: Lagos
Employment Type: Full-time

Description 
Process Compliance:

• Ensure getting done100% of all jobs executed by the in house & sub-contractor teams are uploaded and closed by sub-contractor
• Ensure that all Jobs under vendor confirmation process are closed with 48 hours
• Ensure all jobs under review by the inhouse team and sub-contractors are closed within 48 hours
• Track and upload every job done by sub-contractor and inhouse teams
• Pull-out daily report on Service Now and share to sub-contractor and teams.
• Ensure to all entites, on Service Now upload, counter request, pending warehouse release and vendor confirmation
• Maintain record of all jobs in Customer field and HQ

Reporting:

• Provide daily report of all jobs that failed on vendor confirmation process on Service Now.
• Provide weekly report of all jobs not yet uploaded on Service Now by teams/sub-contractors and follow up ticket for closure
• Consolidate all sub-contractors and Inhouse jobs done and report same on a monthly basis
• Send daily operational report of all asset not utilized/utilized
• Collate work performance data of operational process on the usage of spares for inhouse managed sites.

Monitoring of capex replacement/NRM Jobs - Service Now:

• Monitor each asset collected by project teams daily
• Keep record of each personnel and sub-contractor in possession of capex material
• Provide regular update and destination of each capex
• Provide weekly update on all servicescarried by the team
• Ensure sub-contractors and Teams provide pictures, tag number and access refs, including date of installation of the job are accurately documented for assets, repairs and financial reconciliation

Data Entry and Analysis:

• Use excel to capture details of material/job done on site
• Analyze all categories and types of Non-Routine Maintenance (NRM) job done on site – Inhouse and sub-contractor
• Maintain trackers for each job done by operational and project team

Experience & Qualifications

• A Degree in relevant field
• Minimum of 1-2 years relevant experience in similar role in a telecommunication company/industry.

Competencies:

• Have relevant IT skills in MS Office applications (advanced excel)
• Understanding site health and HSE
• Knowledge on asset tracking and Base TransceiverStation (BTS) set up
• Thejobholder requires excellent communications skills
• Possess excellent verbal and written communication skills for a demanding and management focused environment
• Should have excellent personal organisation and business principal skills in accordance with modern best practise methods
• Should be able to work productively, efficiently, and effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and correctness.
• Show willingness and ability to learn, improve and adapt if required.
• Understanding of Best Practice
• Decision-making skills
• Attention to details
• Problem-Solving skills
• Analytical skills
• Strong Communications Skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV and Covering Letter (applying for the role) to: [email protected] using the Job Title as the subject of the email.