Deloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public sector across Nigeria and Ghana.
In Nigeria, Deloitte is one of the leading professional services firms, specializing in providing Audit, Tax, Consulting, Risk Advisory and Financial Advisory services. We serve clients in a variety of industries from financial services, consumer, telecommunications, media & technology, energy resources & Industrial and government and public services.
We are recruiting to fill the position below:
Job Title: Quality & Compliance Manager
Location: Abuja (FCT)
Employment Type: Full Time
Job Summary
The Quality & Compliance Manager will be responsible for ensuring adherence to regulatory standards, ethical guidelines, and internal policies and procedures.
This role requires a deep understanding of regulatory requirements, strong attention to detail, and excellent communication skills.
Core Responsibilities
Regulatory Compliance:
Monitor Regulatory Changes and stay updated on the latest regulatory changes and industry standards, including FDA, ISO, and other relevant regulations.
Conduct internal audits to assess compliance with regulatory requirements, internal policies, and standard operating procedures (SOPs).
Develop and implement comprehensive compliance programs, including code of conduct, anti-bribery and corruption policies, and data privacy policies.
Oversee the regulatory approval process for new products, devices, and clinical trials.
Respond to inquiries from regulatory agencies in a timely and accurate manner.
Quality Assurance:
Implement and maintain quality management systems, such as ISO 13485.
Ensure the quality of products and services through rigorous quality control processes.
Monitor and manage supplier quality performance and compliance.
Develop and implement procedures for managing product recalls.
Data Privacy and Security:
Ensure compliance with data privacy regulations, such as NDPR.
Implement data security measures to protect sensitive patient information.
Develop and implement a data breach response plan.
Risk Management
Conduct Risk Assessment, identify and assess potential compliance risks.
Develop and implement strategies to mitigate compliance risks.
Monitor and review risk assessments and mitigation plans.
Training and Education
Develop and deliver compliance training programs for employees at all levels.
Promote a culture of compliance and ethical behavior
Manage and control documentation, including SOPs, work instructions, and records.
Qualifications
Educational Requirements:
Bachelor’s degree in a Law, Business, Healthcare Administration, or a related field.
Master’s degree is an added advantage.
Professional Requirements:
Certified in Healthcare Compliance
Experience Requirements:
6 - 8 years’ experience in compliance, quality assurance, or regulatory affairs in the medical device or pharmaceutical industry.
Strong foundation in healthcare operations, regulations, and ethics.
Competency Requirements:
Knowledge Requirements:
Knowledge of medical terminology to effectively communicate with healthcare professionals and patients.
Basic understanding of common medical conditions and treatments.
Knowledge of NDPR regulations and how to handle patient information confidentially.
Skill Requirements:
Excellent communication and interpersonal skills to effectively interact with patients and AMCE staff.
Problem-solving skills to resolve complex issues.
Strong attention to detail and ability to multitask.
Personal Abilities:
Professional attitude towards work
Shares the AMCE’s vision.
Proactive and organized.
Has personal and professional credibility and commands the respect of colleagues and peers.