Operations Manager at the Pearl Jabi

The Pearl Jabi Lake is a luxury hotel where comfort meets elegance. With sleek, contemporary furnishings and stunning lake-view terraces, we offer an experience that blends world-class hospitality with nature’s serenity. Beyond delivering premium stays, we are passionate about excellence - both for our guests and our team. We foster a dynamic work environment where talent thrives, innovation is valued, and exceptional service is our standard.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Abuja (FCT)
Employment Type: Full-time Onsite (Monday - Saturday)

Job Summary

• The Operations Manager will oversee the daily activities of the hotel, ensuring seamless service delivery, operational efficiency, and adherence to hospitality standards. 
• The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for delivering excellent guest experiences.

Key Responsibilities

• Manage hotel operations, including front desk, housekeeping, maintenance, and food & beverage services.
• Ensure compliance with safety, hygiene, and operational standards.
• Develop and implement SOPs to improve efficiency and guest satisfaction.
• Monitor inventory and procurement to ensure cost-effective supply chain management.
• Address guest concerns and ensure a high standard of customer service.
• Train, supervise, and motivate staff to enhance productivity and service quality.
• Prepare and manage budgets, ensuring cost control and revenue optimization.
• Conduct regular performance evaluations and provide strategic operational recommendations.

Qualifications

• A Bachelor's degree in hospitality, business administration, social work or related courses
• At least four (4) years of cognate experience working in the hospitality sector, hotels, restaurants etc.
• Must possess at least one year in a managerial position
• Should reside in Abuja. Proximity within Jabi is a strong advantage
• Must have an eye for excellence and pay attention to keen details
• Should have a pleasant, friendly and outgoing personality
• Should be able to manage different personalities and requests in a timely and effective manner
• Should be able to demonstrate proven experience in operations and administrative management.

Application Closing Date
20th February, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online