Relationship Manager at Resource Intermediaries Limited (RIL) - 5 Openings

Resource Intermediaries Limited is a distinguished HR Outsourcing and Consulting firm, specializing in customized recruitment solutions tailored to meet the unique needs of companies. Our proficiency extends across a wide spectrum of positions, ranging from top-tier executives to entry-level positions, covering technical, contractual, semi-skilled, and unskilled roles. Additionally, we are recognized experts in providing a range of services including Fumigation Services, Janitorial Services, Payroll Administration, Expatriate Management, Manpower Planning, Executive Training, and more.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Locations: Abeokuta - Ogun, Akure - Ondo, Osogbo - Osun, Ibadan - Oyo and Ilorin - Kwara
Employment Type: Full-time

Job Objectives

• Assist customers get value for their money, make the right choices and make their money work for them.
• Be the number one resource for customers to get advice on their accounts. Speaking with customers would also be a large part of your day-to-day work either over the phone or face to face in addition to providing solution to their financial needs.

Duties & Responsibilities

• Ensure adequate adherence to Credit policies, processes and procedures.
• Book deals for new deposits within 24 hours.
• Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.
• Responsible for opening new accounts and follow-up on outstanding documentation.
• Follow up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.
• Update new deposits and new accounts on the system daily.
• Responsible for recording new accounts, deposits and FX transactions daily.
• Make daily/periodic reports to the Branch Leader on marketing activities and/or prompt potential businesses in pipeline needing senior support, including other reports as may be required by Management from time to time.
• Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch.
• Ensure prompt response to internal correspondences i.e. memos/mails from within the Bank requiring your attention and/or response.
• Ensure sound work attitude, good working relationship with your supervisor/ colleagues and above all, your integrity/character must be above board.
• Carry out any other duty that may be assigned to you from time to time by the supervisor.

Reporting Relationships:

• Functionally reports to: Branch Leader
• Administratively reports to: Branch Leader

Key Performance Indicators

• Deposit Base volume
• Market Share growth
• Quality of risk assets created
• Quality of Credit analysis / decisions.
• Timely delivery of investment letters and other correspondences to clients.
• Complete and accurate documentation for current accounts and investment holders
• Quality of Collateral documents for facility customers.
• Customer complaint level

Qualification

• Minimum educational level – Bachelor’s Degree in social science or humanities or HND with a Master’s Degree

Skills / Competencies:

• Good interpersonal skills.
• Good marketing / selling and negotiation skills.
• Good written and oral communication skills.
• In-depth PC skills.
• Good customer relations and service excellence skills.
• Report writing and presentation skills.

Key Competency:
Knowledge:

• Knowledge of basic banking operations and processes / product knowledge.
• Good understanding of banking regulations.
• Financial analysis and interpretation of accounts.
• Knowledge of operating environment and major business transaction dynamics as they relate to the business location

Application Closing Date
21st February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Only qualified candidates will be shortlisted.