Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
We are recruiting to fill the position below:
Job Title: Solution Selling Specialist
Job ID: 9195 Location: Lagos
Category: Pre-sales
Job Description
Family Description:
Pre-Sales (PS) Job Family works closely with sales team to work out offers for products, services, and solutions.
Covers the identification of new business opportunities and draws on technical expertise.
Jobs in this Job Family can influence and impact customer's buying decision and are accountable for achieving sales results.
They work with external clients to understand their specific business needs and provide customised support.
PS also contains the presentation and discussion of possible products, services, and solutions with internal (multi-product) and external customers.
Note: population would be under the sales incentive plan.
Subfamily Description:
Sales Development & Solutioning (SDS) comprises the provision of pre-sales support / expertise to sales team in their sales efforts.
Covers a specialised knowledge of technical products, services, or solutions in a single or suite of offerings.
Contains delivery of in-depth presentations and demonstrations to clients and sales representatives as well as the identification of new businesses focusing on future technologies and the setting of strategies to develop new business opportunities.
Comprises driving of Nokia's solutions across business groups as well as positioning and selling of Nokia's solutions to customers in coordination with sales and / or presales teams through a consultative selling approach.
Covers engagement with external clients in defining and formulating their business strategies.
Comprises understanding of customer's business model and long term investment planning in order to provide customised support.
How You Will Contribute And What You Will Learn
Evaluates and develops business opportunities in collaboration with Sales team / Account Manager, typically at regional or sub-regional level.
Supports sales opportunities through broad technical / system level expertise and internal / external business understanding.
Acts as a subject matter expert and engages customers, presents viable technical solutions, and articulates their value to the customers.
Contributes to the creation of customer network evolution plans, and competitively positions our technology strategy, solutions and products to address customer needs.
Identifies short and longer-term solutions to address customer needs.
Provides expertise on solution architectures in the early phase of opportunity development typically on regional / country level.
Addresses complex technical risks (EG solution roadmap availability) with mitigation plans and solutions which generate solid business impact.
Contributes to the LoA process from technical perspective.
Interprets internal and external business challenges and recommends best practices to improve products, processes and services.
Has in-depth organisational and relevant market knowledge and uses understanding on how relevant areas can be integrated to achieve objectives.
Actively supports the bid team during offer development phases (EG solution description, Scope of Work (SoW), Bill of Quantity (BoQ), Statement of Compliance (SoC)), and often lead workteams and taskforce activities.
Key Skills And Experience
Key qualifications for the role (Leadership/Professional competencies/Skills/Knowledge):
Technical university Degree (Telecommunication and Electronics, Automations and Computers Science)
Knowledge of Fixed Access technologies, solutions and products: Copper access and Fiber access (DSL, vectoring, PON, point-to-point fiber, Gainspeed portfolio)
IP and Ethernet technologies (bridging, routing, QoS, multicast, …)
Expertise level corresponding to “level 3” in EMEA Fixed Networks technical certification program for pre-sales.
Microsoft Office (Excel, Word, PowerPoint)
Fluent English (written & spoken). Another European language (German, Russian, …) to manage offers in this language is a plus.
Good communication skills, customer oriented
Team player, ability to work in a international and distributed organization
Problem solving attitude, taking initiative to search through available data (earlier offers, pre-sales material) and contact the right experts to find the required info.
Ability to work under pressure and to meet tight deadlines