Salon Manager at Luzzo Beauty

Luzzo Beauty is recruiting qualified candidates to fill the position below:

Job Title: Salon Manager

Location: Chevron Drive, Lekki Phase II - Lagos

Job Summary

• The Salon Manager is responsible for overseeing the daily operations of the salon, ensuring exceptional customer service, managing staff performance, maintaining inventory, and driving business growth. The role requires leadership skills, business acumen, and a passion for the beauty industry.

Key Responsibilities

• Oversee daily salon operations to ensure smooth functioning.
• Implement and enforce salon policies, procedures, and hygiene standards.
• Maintain a clean, organized, and welcoming environment for clients.
• Schedule and manage appointments to optimize workflow and minimize wait times.
• Manage salon staff, including hairstylists, nail technicians, and receptionists.
• Foster a positive and motivating work environment.
• Ensure excellent customer service and address client concerns professionally.
• Develop strategies to improve customer retention and attract new clients.
• Handle customer complaints and resolve issues efficiently.
• Develop and implement marketing and promotional strategies to increase sales.
• Monitor and analyze sales performance, identifying areas for improvement.
• Upsell salon products and services to maximize revenue.
• Manage stock levels, order supplies, and ensure proper inventory control.
• Monitor and control expenses to maintain profitability.
• Handle cash register operations, POS systems, and financial transactions.
• Prepare reports on sales, expenses, and overall business performance.

Skills & Competencies

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of beauty and haircare products, services, and trends
• Ability to handle customer complaints and conflict resolution.
• Business acumen with a focus on sales and profitability.
• Proximity to the Island is key

Application Closing Date
19th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hirehiverecruits@gmail.com using the job title as the subject of the mail.