Hotel Manager at the Summit Hotel and Apartment - QualityHires Resource

QualityHires Resource - Our client, the Summit Hotel and Apartment, is a premier destination known for exceptional hospitality and guest experiences. They pride themselves on providing a welcoming atmosphere, outstanding service, and luxurious accommodations.

They are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Lekki, Lagos
Employment Type: Full-time

Key Responsibilities

• Operations Management: Manage day to day operations, ensuring service standards, guest satisfaction, and financial targets are met.
• Staff Leadership: Train and manage hotel staff. Foster a positive work environment that encourages teamwork and professional growth.
• Guest Relations: Address guest inquiries and concerns promptly and effectively. Ensure a high level of guest satisfaction through personalized service.
• Financial Management: Prepare and manage budgets, monitor financial performance, and implement cost-control measures to maximize profitability.
• Compliance and Safety: Ensure the hotel complies with all health, safety, and regulatory requirements. Implement and maintain standards for cleanliness and maintenance.
• Reporting: Prepare regular reports on hotel performance, guest feedback, and staff performance for upper management.

Qualifications

• Bachelor’s degree in hospitality management, business administration, or related field preferred.
• Proven experience as room division manager, or in a similar leadership role.
• Strong understanding of hotel operations, including front desk, housekeeping, and food and beverage services.
• Excellent leadership and interpersonal skills.
• Proficient in hotel management software and Microsoft Office Suite.
• Exceptional customer service skills and a guest-focused attitude.

Application Closing Date
20th February, 2025.

Method of Application
Interested and qualified candidates should send their Resume and Cover Letter detailing their relevant experience to: qualityhiresresource@gmail.com using the Job Title as the subject of the mail.