Analyst - Products, Marketing at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Analyst - Products, Marketing

Job Identification: 5260
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full-time
Reports To: Manager - Products
Division: Marketing

Mission

• To support the development, enhancement, and management of telecommunication products and services by conducting market research, analyzing data, monitoring product performance, and collaborating with cross-functional teams to deliver innovative solutions that align with organizational objectives and customer needs.

Description

• Conduct market and competitor analysis to identify opportunities for product growth.
• Assist in the development and launch of new products or services.
• Monitor the performance of existing products and suggest enhancements.
• Develop and maintain product documentation, including product guides and FAQs.
• Collaborate with IT, marketing, and operations to ensure seamless product delivery.
• Manage User Acceptance Testing (UAT) and provide feedback for improvements.
• Support the launch of new products and features by coordinating cross-functional activities.
• Analyze customer feedback to identify pain points and propose solutions.
• Prepare presentations and reports for management and stakeholders.
• Ensure compliance with regulatory and organizational standards.
• Identify and propose innovative solutions to improve product effectiveness and user experience.
• Support the sales team by providing product knowledge and insights.
• Evaluate competitor offerings and recommend strategic product adjustments.
• Collaborate with cross-functional teams to gather requirements for product improvements.
• Stay up-to-date with industry trends and emerging technologies.
• Participate in project management for new products introduced by MTNN.
• Ensure adherence to defined policies, procedures and quality standards as agreed within the department.
• Exhibit flexibility in changing circumstances.

Requirements
Education:

• First Degree in any related discipline 
• Fluent in English 

Experience:
3-7 years’ experience which includes

• Minimum of 3-5 years in product development, analysis, management, or related fields.
• Proven experience in the telecommunications industry is a plus.
• Strong proficiency in data analytics tools and reporting.
• Knowledge of product lifecycle management and market analysis.

Application Closing Date
13th February, 2025; 10:59 PM.

Method of Application
Interested and qualified candidates should:
Click here to apply online