Marketing Officer (Financial Services) at Blakskill Limited

BlakSkill is a digital solution that meets the talent sourcing, development, access, visibility and needs of stakeholders in global talent marketplace. Blakskill’s mission is to provide a digital solution that meets the talent sourcing, development, access, visibility and needs of stakeholders in global talent marketplace.

We are dedicated to empowering African Talents, connecting them with exceptional career opportunities worldwide, fostering growth, and driving positive change in the African job market.

We envision a future where African talent is globally recognized, and companies across the world have easy access to a pool of verified and highly skilled professionals from Africa.

By adhering to our core principles and staying true to our mission and vision, Blakskill Limited is transforming the talent acquisition landscape, empowering African Talents, and facilitating global access to verified talents from an African perspective. Together, we are building a brighter future, one successful connection at a time.

We are recruiting to fill the position below:

Job Title: Marketing Officer (Financial Services)

Location: Lagos
Employment Type: Full-time

Job Description

• As a Marketing Officer, you will be responsible for seeking and engaging prospective clients, promoting financial products and services, and ensuring customer satisfaction.
• You will also be involved in sales, customer education, market intelligence gathering, and regulatory compliance adherence.

Responsibilities
Sales and Customer Engagement:

• Seek and engage prospective clients, providing necessary product and service information.
• Guide customers on using the company’s mobile application and digital products.
• Actively pursue new sales opportunities through cold calling, networking, and referrals.
• Update customers on rate changes and promotional offers.

Customer Support and Documentation:

• Assist the customer service team with KYC document collection and review.
• Aid the Collections and Recovery team in engaging defaulting customers.
• Attend to customers and escalate their complaints for quick resolution.

Market Intelligence and Compliance:

• Stay updated on trends in digital financial products and share insights for business improvement.
• Gather market intelligence to enhance the company’s offerings.
• Maintain awareness of lending and investment policies, ensuring all sales align with company regulations.
• Ensure compliance with all applicable regulatory laws and guidelines.

Performance Management and Reporting:

• Maintain awareness of personal targets and strive to achieve them.
• Conduct frequent client engagements to assess satisfaction and recommend improvements.
• Participate in monthly performance reviews and present achievements.
• Perform any other duties as required by the management.

Required Qualifications & Experience

• Bachelor's Degree in Business Administration, Marketing or similar fields.
• At least 2 years Marketing experience in a corporate establishment.
• Experience in a bank or similar financial institution is an advantage.
• Excellent interpersonal skills
• Good understanding of sales principles and customer service practices
• Good knowledge of financial services products and services.
• Ability to collaborate and function in a team.
• Goal-oriented with a drive for success.
• Strong willingness to learn and develop.
• Good analytical and numerate skills.
• Ability to multitask and function in a high-pressure environment.
• Excellent written and verbal communication skills.

Required Competencies:
Technical:

• Knowledge of sales principles and customer service best practices.
• Understanding of financial services products
• Proficiency in Microsoft Office tools.

Behavioral:

• Excellent interpersonal skills.
• Strong analytical and numeracy skills.
• Effective communication skills (written and verbal).
• Ability to work in a high-pressure environment.
• Goal-oriented with a strong drive for success.

Strategic:

• Market intelligence gathering and analysis.
• Business development and revenue generation.
• Compliance and risk awareness.

Salary
N200,000 Monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their Resume to: recruitment@blakskill.com using the Job Title as the subject of the mail.