Manager - Change Management, Human Resources at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Manager - Change Management, Human Resources

Job Identification: 5238
Location: Ikoyi, Lagos
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager - Employee Experience and Change
Division: Human Resources

Mission

• Facilitate organizational change initiatives in line with business objectives to ensure changes are adopted smoothly and effectively by all stakeholders to enhance a successful implementation and adoption.

Description

• Assess and measure organization readiness to embrace and accept the change initiatives.
• Facilitate post-impact assessments as required to determine impact.
• Apply a structured change management approach and methodology to lead change management activities.
• Assess change impact on the current organization and measure organization readiness to embrace and accept the change initiatives.
• Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
• Work with project teams and stakeholders to integrate change management activities into the overall project plan.
• Develop Annual Strategy that includes Stakeholder Mapping/Communications Plan and Change Management methodology.
• Define and establish org-wide the Rules of Engagement i.e. what triggers a change, the degree of the change initiative, when should an external party be involved etc.
• Collaborate with Business Partners and Line Management in development, implementation, and adoption of change initiatives.
• Build and sustain the credibility of the CMO and agreed metrics to define its success.
• Strategic partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom-line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on customer centricity.
• Facilitate people-impact change initiatives.
• Facilitate an improvement in change management initiatives and perception of frequency of unplanned changes.
• Be the SPOC on Change Management initiatives – facilitate deployment of change management plans.
• Foster a culture that embraces change and innovation – promotes a mindset of continuous improvement that encourages employees to adapt to new challenges and opportunities.

Requirements
Education:

• First Degree in any discipline. 
• Possession of professional certification in Human Resources will be an advantage.
• Fluent in English.

Experience:
6 - 13 years’ experience which includes:

• Experience working in a medium to large organization
• Experience and knowledge of change management principles and methodologies must have a valid Change Management Certificate.
• Experience in leading and undertaking complex transition or change management projects.
• Experience in a consulting / advisory role in HR

Application Closing Date
7th February, 2025; 10:59 PM.

Method of Application
Interested and qualified candidates should:
Click here to apply online