Maisha Meds is an organisation dedicated to improving health care in Africa. We began full-time operations in 2017 and over the past few years have grown to support over 1.5 million patient encounters annually across Kenya, Tanzania, Uganda, Nigeria, and Zambia with our suite of software products. We are building the financial and technology infrastructure to enable global health funders to pay for health outcomes at the last mile, with a focus on malaria case management (and results from a RCT with UC Berkeley due out later this year), injectable contraceptives, prenatal care, HIV pre-exposure prophylaxis, and COVID testing and vaccination.
We are recruiting to fill the position below:
Job Title: Partnerships & Onboarding Associate
Location: Lagos, NG (Hybrid)
Department: Country Team
Employment Type: Full-Time
About the Role
The Partnerships and Onboarding associate will be responsible for ensuring a smooth onboarding process for healthcare facilities and cultivating strategic partnerships to support Maisha Meds’ mission.
This role bridges the gap between facility engagement, technology adoption, and partnership development, ensuring the successful implementation of Maisha Med’s solutions while building strong, mutually beneficial relationships with stakeholders.
This role is based in Kano, Nigeria with frequent travel within the country. You will report to Senior Partnerships & Onboarding Associate, will supervise onboarding contractors, and will work closely with other team members across partnerships, sales, and operations.
The start date is 10th February 2024, and compensation is commensurate with experience.
Responsibilities
Facility Onboarding and Training:
Oversee the onboarding process for facilities, ensuring proper training on Maisha Meds’ app features such as POS, Inventory management etc.
Provide hands-on support during the onboarding phase, including setup of devices and addressing technical concerns.
Educate facilities on program guidelines and performance expectations.
Partnership Development:
Identify and engage with potential partners, including private healthcare providers, government entities, NGOs, etc.
Contribute to developing and negotiating partnership agreements and MOUs that align with Maisha Meds’ goals and objectives.
Represent Maisha Meds in external meetings, workshops, and conferences.
Stakeholder Engagement:
Build and maintain strong relationships with existing partners to ensure long-term collaboration.
Serve as the primary point of contact for partners, addressing concerns and ensuring smooth communication.
Facility Engagement and Onboarding:
Oversee the onboarding process for partner facilities, ensuring they are trained and well-versed in Maisha Meds’ technology and services.
Develop initiatives to improve facility engagement and enhance retention.
Program Implementation:
Collaborate with internal teams to implement programs and initiatives agreed upon with partners.
Monitor the impact of partnerships and provide regular updates to stakeholders and internal teams.
Data and Reporting:
Track and report key metrics related to partnership performance and engagement activities.
Use data to refine engagement strategies and improve the effectiveness of partnership programs.
Qualifications
Bachelor’s Degree in Business Administration, Public Health, International Development, or a related field. A master’s degree is a plus.
1+ years experience in partnerships, business development, or stakeholder engagement in the pharmaceutical or healthcare sector.
Some experience in developing and maintaining partnership or client relationships, with a strong willingness to learn and grow in this area.
Experience working in or with the pharmaceutical or private healthcare sector in Africa is highly desirable.