Payzeep provides a range of financial services to individuals, merchants, banks, and government agencies. Our services are designed to help businesses and organizations streamline their payment processing and collection operations, providing a convenient and secure way for customers to pay for goods and services.
PayZeep has positioned itself to solve these problems by providing innovative products and services to help address the challenges of financial inclusion, cost of financial service delivery, and financial literacy. We provide secure and efficient payment processing and collection services across all payment channels to help increase financial service depth and touch the lives of people even at the grassroot.
As a Product Manager for Payment Gateway Solutions, you will play a critical role in managing the development, implementation, and lifecycle of our payment gateway platform and services.
You will work closely with cross-functional teams to ensure our solutions meet market demands, deliver seamless payment experiences, and align with the company’s vision of becoming the world’s leading payment company.
Key Responsibilities
Product Strategy and Roadmap:
Define the product vision, strategy, and roadmap for the payment gateway platform and services in alignment with company goals.
Conduct market research and competitor analysis to identify trends, opportunities, and customer needs.
Develop a product backlog and prioritize features based on business impact, customer value, and technical feasibility.
Product Development and Management:
Collaborate with engineering, design, and QA teams to ensure the successful development, testing, and deployment of new features and improvements.
Define clear product requirements, user stories, and acceptance criteria to guide the development process.
Continuously monitor product performance and user feedback to identify areas for improvement.
Stakeholder Collaboration:
Work closely with business development, sales, and marketing teams to identify customer pain points and develop solutions.
Serve as the primary point of contact between technical teams and business stakeholders, ensuring alignment of priorities.
Present product updates, performance metrics, and upcoming initiatives to leadership and other stakeholders.
Customer and Market Focus:
Engage with customers, merchants, and partners to understand their payment processing needs and challenges.
Ensure that the payment gateway solution meets regulatory requirements, industry standards, and security protocols.
Develop strategies to optimize user experience, improve customer satisfaction, and drive adoption.
Revenue and Business Impact:
Define and track key performance indicators (KPIs) for product success, including transaction volume, user retention, and revenue growth.
Work with finance and leadership to develop pricing models, revenue forecasts, and ROI analyses for product initiatives.
Drive innovative features that differentiate our platform from competitors and create new revenue streams.
Qualifications and Requirements
Educational Background:
Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master’s degree is a plus.
Experience:
5+ years of experience in product management, with a minimum of 3 years in fintech or payment solutions.
Proven experience with payment gateway platforms, APIs, and integration processes.
Technical Knowledge:
Familiarity with payment systems, industry protocols (e.g., PCI/DSS, ISO 8583), and regulatory compliance.
Understanding of software development lifecycle (SDLC) and agile methodologies.
Skills:
Strong analytical and problem-solving skills.
Excellent documentation, communication and collaboration abilities.
Data-driven decision-making and ability to translate business requirements into actionable tasks.
Certifications: Product management or project management certifications (e.g., CSPO, PMP) are a plus.
Key Attributes for Success:
Customer-centric mindset with a focus on delivering value.
Ability to thrive in a fast-paced, high-growth environment.
Strategic thinker with attention to detail and strong execution capabilities.