Principal Social Media Officer, PCER1 at the African Development Bank Group (AfDB)

African Development Bank Group (AfDB) - Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 80 member states, including 54 in Africa (Regional Member Countries). The Bank’s development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth

We are recruiting to fill the position below:

Job Title: Principal Social Media Officer, PCER1

Position Number: 50071287
Location: Abidjan, Côte d'Ivoire
Position Grade: PL4

General responsibilities

• Create and curate social media-optimized content for the Bank’s social media accounts;
• Provide strategic advice to PCER management on the Bank’s social media presence;
• Develop/update and implement a social media strategy to guide the Bank’s strategic approach to using its social media accounts as a key communication tool;
• Create a social media content calendar to ensure coverage of Bank activities across its regional member countries;
• Design and implement social media communication plans for the Bank’s flagship events and other strategic campaigns;
• Identify opportunities for and forge strategic partnerships with peers from other multilateral development banks and other institutions for collaborative / cross promotion opportunities;
• Provide advice on running paid-for campaigns for specific events requiring reaching audiences beyond the Bank’s organic reach;
• In coordination with PCER multimedia team, produce on a regular basis, cost-effective short multimedia pieces to use on the Bank’s social media platforms, including video interviews / vox pops, audio podcasts, animated infographics;
• Assess the effectiveness and impact of social media posts and campaigns, and deliver insights on the Bank Group’s progress, prevailing trends, and public sentiment;
• Oversee the provision of translation services for social media content as required;
• Gather and examine information to discern recurring themes or developments, offering conclusions through the use of data visualizations like graphs, charts, and tables, thereby facilitating informed strategy, decision-making, and the development of presentations and reports;
• Monitor social media to detect fraudulent accounts impersonating the Bank Group or its senior representatives and take appropriate actions with the Cybersecurity Unit to stop them;

Other responsibilities include, but are not limited to the below:

• Establish strong relations with key social media influencers. Create and maintain a social media influencer network, and act as the key liaison between the Bank and selected amplifiers, including Bank staff members through an employee advocacy programme.
• In cooperation with the People and Talent Management Vice Presidency and PCER management, identify social media training needs for Bank staff.
• Assist in implementing the Bank’s social media guidelines and support / facilitate training on social media best practices.
• Undertake any other assignment assigned by PCER management.

Requirements

• Hold at least a Master’s or equivalent degree in Journalism, Communications, Social Sciences, Literature or equivalent related field;
• Professional training in communications-related fields: social media and web editing, among others is desirable;
• A minimum of 6 (six) years of professional experience in journalism, public relations, media or communications activities working in an international organization, government, NGO or a reputable private sector organization, with at least three (3) years of that should include experience in overseeing social media for an institution such as the African Development Bank;
• Knowledge of operational processes of institutions such as the African Development Bank would be an additional asset is desirable;
• Detail-oriented and excellent follow-through skills;
• Delivery of assigned tasks in a timely manner with no or little supervision;
• Problem solving;
• Client orientation;
• Team working and interpersonal relations;
• Demonstrated ability to be part of a fast-paced team;
• Ability to effectively work under pressure on multiple projects simultaneously while meeting tight deadlines;
• Ability to drive a high volume of work to completion;
• Proven record of achievements in development/project communication, with a focus on results;
• Sound knowledge of development issues in Africa, in particular agriculture, food security, climate change, infrastructure, and gender;
• Demonstrated political awareness and ability to diplomatically handle sensitive situations with target audiences;
• Proven ability to plan, design and implement social media communication strategies;
• Ability to use standard communication IT tools;
• Demonstrated writing, editing and communication skills in English and/or French;
• Ability to run tactical plans to implement complex social media communication plans;
• Ability to understand technical and business concepts and express them in clear, concise instructions;
• Ability to motivate a multicultural team of social media experts (staff or consultants);
• Ability to coordinate the work of several communication experts and consultants working on various and sometimes conflictual agendas;
• Excellent project and time management skills;
• Ability to mentor and train communication experts and consultants on social media best practices;
• Ability to pitch innovative ideas to PCER management;
• Demonstrated writing, editing and communication skills in English or French, with a good working language of the other language;
• Very good command of social media tools and processes;
• Very good command of basic photo, video and audio processing software;
• Proven ability to operate on various platforms and systems (Apple, Windows, Android…).

Application Closing Date
26th February, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online