Business Development and Projects Manager at an Upscale Laundry and Dry-cleaning Organisation - The People Practice

The People Practice - Our client, an upscale Laundry and Dry-cleaning organisation, is recruiting to fill the position below:

Job Title: Business Development and Projects Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• Our client is looking for a Business Development and Projects Manager who will lead the organization's market expansion, drive sales growth, and oversee the implementation of innovative projects.
• You will play a key role in identifying new opportunities, contributing to digital marketing efforts, and ensuring the successful execution of business.

Responsibilities
Planning and Overseeing New Market Initiatives:

• Lead the planning and execution of new market initiatives to drive business growth and expansion, including the identification of new customer segments and geographical areas for growth.
• Develop and implement strategies for market penetration, ensuring alignment with the company’s overall goals and brand positioning.

Researching Organizations and Identifying New Opportunities:

• Conduct market research to identify potential clients, industries, and business opportunities that align with the company’s services and growth ambitions.
• Build relationships with key organizations, influencers, and stakeholders to expand the company’s reach.

Increasing Customer Value and Acquiring New Customers:

• Focus on enhancing the value of existing customer accounts while developing and executing strategies to attract new clients.
• Implement customer retention strategies and explore upsell and cross-sell opportunities to maximize customer lifetime value.

Analyzing Return on Investment (ROI) for New Initiatives and Projects:

• Evaluate the ROI for all new business initiatives, including digital marketing efforts, technology innovations, and new service lines.
• Provide management with detailed analysis of project outcomes, ensuring alignment with financial and operational objectives.

Managing and Monitoring New Initiatives and Projects:

• Oversee the execution of newly launched business initiatives and projects, ensuring successful implementation and achievement of desired outcomes.
• Monitor performance metrics, providing regular updates and reports to management on progress and impact.

Contacting Potential Clients and Building Relationships:

• Actively reach out to potential clients, establishing rapport and arranging meetings to introduce the company’s offerings.
• Build strong relationships with prospective clients and key decision-makers to facilitate business development opportunities.

Developing New Markets and Improving Sales:

• Identify new markets, sectors, and customer needs to expand sales.
• Develop strategies to improve sales performance in existing markets, increasing market share and revenue.

Digital Marketing and Sales Activities:

• Contribute to the company’s digital marketing efforts by working closely with the marketing team to develop online campaigns, social media strategies, and digital outreach.
• Drive sales initiatives by utilizing digital platforms to engage with potential clients and promote the company’s services.

Attending Conferences, Meetings, and Industry Events:

• Represent the company at relevant conferences, meetings, and industry events to stay informed of industry trends, competitor activities, and emerging business opportunities.
• Network and build relationships with industry leaders and potential clients at these events.

Developing Quotes and Proposals for Clients:

• Create customized quotes and proposals for prospective clients, addressing their specific needs and demonstrating the value of the company’s services.
• Lead negotiations and close business deals to achieve revenue growth targets.

Setting and Achieving Business Development Team Goals:

• Develop clear goals and milestones for the business development team to support the company’s growth initiatives.
• Ensure that the team achieves sales targets, key performance indicators (KPIs), and other business development objectives.

Training and Developing Team Members:

• Provide training and mentorship to business development team members, ensuring they have the tools and knowledge to succeed.
• Foster a culture of continuous improvement and professional growth within the team.

Following Up on New Business Opportunities:

• Proactively follow up with potential clients, ensuring timely responses and keeping the sales pipeline active.
• Coordinate meetings, calls, and presentations to convert leads into business opportunities.

Planning and Preparing Presentations:

• Develop and deliver engaging presentations to prospective clients, highlighting the benefits of the company’s premium laundry and dry-cleaning services.
• Customize presentations to address client needs, offering tailored solutions and value propositions.

Communicating New Product Developments to Clients:

• Stay updated on new product offerings, service innovations, and technological advancements.
• Effectively communicate these developments to prospective clients to create interest and drive sales.

Overseeing Marketing Literature Development:

• Oversee the development of marketing materials, including brochures, presentations, and promotional content that align with the company’s brand and messaging.
• Ensure that marketing literature reflects the company’s high-quality service and innovative approach.

Reporting and Providing Management Feedback:

• Prepare regular reports on business development activities, market trends, and project performance for management.
• Provide actionable and project outcomes.

Technology Innovation and Integration:

• Champion the integration of new technologies to improve customer service, streamline operations, and support business development efforts.
• Collaborate with the IT and operations teams to assess and implement innovative technology solutions that drive efficiency and enhance customer experiences. Feedback and insights based on market research, customer interactions.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 5-6 years in business development or sales, with a proven track record in driving market growth and implementing successful initiatives.
• Proficient in major administrative applications and software - Microsoft Word, Microsoft Excel, Microsoft Office suite, etc., programs and project management tools like Microsoft Project and SharePoint
• The ideal candidate should be personable

Must Have Skills:

• Strategic Thinking: Develop and execute market-aligned strategies.
• Sales & Negotiation: Drive sales and secure contracts.
• Project Management: Oversee and deliver projects on time and within budget
• ROI Analysis: Assess and optimize business initiatives.
• Digital Marketing: Leverage digital tools and platforms for growth.
• Client Management: Build and maintain strong client relationships.
• Leadership: Lead and motivate a high-performing team.
• Communication: Strong presentation and proposal skills.
• Industry Knowledge: Stay informed on trends and network effectively.
• Technology Integration: Implement innovative tech solutions.
• Problem-Solving: Resolve challenges with data-driven decisions.
• Time Management: Manage multiple tasks efficiently.

Application Closing Date
25th February, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online