Sales Associate at Beauty and Fragrance International Limited

Beauty and Fragrance is a family owned and operated entity. We are one of the oldest and most dependable fragrance companies in Nigeria. Operational since 1986, we represent global luxury brands and create a secure and transparent footprint for such brands in the Nigerian market. We carry a wide range of luxury fragrances and are strategic partners for brand leaders such as Chanel, Puig, L’Oreal Luxe, Coty Prestige, Estee Lauder, P&G, and niche brands such as Tom Ford, Bond no.9, and Amouge.

With over 100 brands, we hold adequate inventory at all times to cater to sudden surges in demand, typically during traditional gifting seasons such as Christmas, Valentine’s Day, Mother’s Day, Father’s Day, etc. With the combination of our organized manner of trading, reputation, and experienced direction from the top management, Beauty & Fragrance has all the components necessary for fulfilling your needs in a timely and effective manner.

We are recruiting to fill the position below:

Job Title: Sales Associate

Location: Trade-Fair, Lagos
Employment Type: Full-time

Position Summary

• The Sales Associate will work closely with and provide vital support to the Sales Manager in managing the end-to-end sales process.
• This includes assisting with client communications, order processing, stock monitoring, and ensuring that products are delivered on time.
• The successful candidate will play a crucial role in maintaining smooth operations and providing exceptional service to our clients, ensuring that all sales processes are executed efficiently and accurately.

Key Responsibilities

• Sales Support: Assist the Sales Manager in managing client relationships, ensuring timely follow-ups, and responding to client inquiries. Provide day-to-day support for both resellers and distributors to ensure smooth order processing.
• Order Management: Help monitor and manage client orders, from entry to delivery, ensuring accuracy, completeness, and on-time fulfillment. Collaborate with internal teams to resolve any issues that may arise during the order process.
• Inventory & Stock Coordination: Support the Sales Manager in monitoring stock levels and ensuring that inventory is replenished when needed. Maintain close communication with internal teams to track product availability and assist in managing stock requirements.
• Sales Reporting: Assist in preparing and maintaining regular sales reports, tracking order status, sales trends, and inventory levels. Provide updates to the Sales Manager to help assess performance and identify opportunities for improvement.
• Client Communication: Help manage and maintain relationships with key clients, providing timely updates on order status, product availability, and delivery schedules. Address customer queries and assist in resolving any product or order-related issues.
• Delivery Coordination: Work alongside the logistics team to ensure timely delivery of products. Assist in troubleshooting any delivery delays or issues, ensuring the process runs smoothly.
• Product Knowledge: Assist in staying up to date with product knowledge and industry trends to support the Sales Manager in engaging clients effectively. Provide detailed product information and guidance to clients when necessary.
• Sales Process Improvement: Work with the Sales Manager to streamline sales and order processing workflows. Suggest improvements and implement solutions that enhance client satisfaction and operational efficiency.

Requirements

• Interested candidates should possess a Bachelor`s Degree in any relevant field
• 3-4 years of previous experience in a sales or customer service role, ideally within wholesale or the luxury products sector (fragrances, skincare, etc.).
• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously and prioritize effectively.
• Excellent communication skills (written and verbal), with the ability to maintain positive relationships with clients, colleagues, and other stakeholders.
• Proficiency in Microsoft Office (Excel, Word) and familiarity with CRM or sales management software.
• A proactive, detail-oriented approach to problem-solving, with a strong focus on ensuring smooth operations and client satisfaction.
• Ability to work collaboratively within a team, providing support to the Sales Manager and other departments as needed.
• Passion for luxury fragrances and skincare products, with a good understanding of the market trends and client needs in the industry.

What We Offer

• Competitive monthly gross salary between N200,000 and N250,000.
• Opportunities for professional development and career progression within a growing company.
• A supportive work environment, where your contributions are valued and recognized.
• Exposure to high-end luxury brands and products.
• A chance to work alongside a dedicated Sales Team, and make a tangible impact on the company’s growth.

Application Closing Date
7th February, 2025.

How to Apply
Interested and qualified candidates should send their upated Curriculum Vitae to: recruitment@beautyandfragrance.net using the job title as the subject of the mail.

Note

• If you are an organized, client-focused individual with a passion for luxury products and want to contribute to the success of a growing wholesale business, this is a fantastic opportunity to grow your career.
• Apply now to join our team!