Laptops, Desktops, & All-in-One (AIO) Technical Engineer - Computing at Distritech Distribution Limited

Distritec Distribution has been in System Integration & Business Continuity since 1994. What Distritech envisages: The right mix of Products, services, People, infrastructure, and technical expertise Today, We have invested Millions of Naira in establishing core service and delivery infrastructure and developing a specialized Technology Consulting Team across Pan Nigeria for better services and reachability to our valued customers.

We are recruiting to fill the position below:

Job Title: Laptops, Desktops, & All-in-One (AIO) Technical Engineer - Computing

Location: Ikeja, Lagos

Job Description

• Dreamworks Direct, Nigeria's premier online shopping destination for ICT and lifestyle products, is seeking a talented and experienced Laptops, Desktops, & All-in-One (AIO) Technical Engineer to join our team in Ikeja, Lagos.
• As a Technical Engineer specializing in laptops, desktops, and AIO systems, you will play a pivotal role in ensuring the functionality, performance, and customer satisfaction of these devices.

Responsibilities

• Conduct diagnostics, repairs, and maintenance on laptops, desktops, and AIO systems to ensure optimal performance and reliability.
• Troubleshoot hardware and software issues, identifying root causes and implementing effective solutions.
• Install, configure, and upgrade operating systems, software applications, and drivers on laptops, desktops, and AIO systems.
• Perform hardware upgrades and replacements, including RAM, hard drives, processors, and graphics cards.
• Conduct quality assurance tests on refurbished or repaired devices to ensure functionality and reliability.
• Provide technical support and assistance to customers via phone, email, or in-person regarding laptop, desktop, and AIO usage, troubleshooting, and repairs.
• Collaborate with other technical teams to resolve complex technical issues and escalate unresolved problems as needed.
• Keep abreast of the latest advancements, trends, and developments in laptop, desktop, and AIO technology.
• Maintain accurate records of repairs, inventory, and customer interactions.

Requirements

• Bachelor's Degree in Information Technology, Computer Engineering, or a related field.
• Proven experience as a Technical Engineer specializing in laptops, desktops, and AIO systems.
• Solid understanding of hardware components, operating systems, and software applications relevant to laptops, desktops, and AIO systems.
• Proficiency in diagnosing and repairing common issues such as hardware failures, software glitches, and system crashes.
• Strong analytical and problem-solving skills with the ability to troubleshoot technical issues efficiently.
• Excellent communication and customer service skills with the ability to interact effectively with customers and team members.
• Ability to work independently and collaboratively in a fast-paced environment.
• Relevant certifications in computer hardware repair or technical support will be an advantage.

Application Closing Date
31st January, 2025.

How to Apply
Interested and qualified candidates should send their application to: [email protected] using the job title as the subject of the mail.