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Outlet Supervisors at Hatlab Ice Cream Delite Limited

Posted on Fri 24th Jan, 2025 - hotnigerianjobs.com --- (0 comments)


Hatlab Ice Cream Delite is a hospitality organization that specializes in the production, wholesale and retail of traditional Italian gelato and other complimentary pastries.

We are recruiting to fill the position below:

Job Title: Outlet Supervisor

Location: Ota, Ogun

Description 
The Outlet Supervisor will be responsible for the following:
Operational Leadership:

  • Manage day-to-day operations of the outlet (production & shop floor).
  • Ensure the cleanliness and organization of the shop floor.
  • Implement and enforce standard operating procedures (SOPs).
  • Monitor and maintain inventory levels, including ordering and restocking.
  • Oversee the preparation and baking of a variety of pastries, desserts, breads, and gelato.
  • Ensure consistency in quality, taste, and presentation of all products.
  • Ensure the secure and organized handling of cash and other payment methods.
  • Generate customer invoices and receipts for takeout and delivery orders.
  • Verify the accuracy of billing information and resolve any discrepancies.
  • Maintain accurate and up-to-date records of daily financial transactions.
  • Reconcile cash registers and prepare daily financial reports.
  • Reconcile daily cash transactions with financial records.
  • Investigate and resolve discrepancies in a timely manner.
  • Assist in preparing financial reports and statements as required.
  • Collaborate with the finance team and management to ensure accurate financial documentation.
  • Ensure compliance with financial policies, procedures, and regulations.
  • Participate in internal and external audits as needed.

Customer Service:

  • Foster a customer-centric environment.
  • Train and lead staff in providing outstanding customer service.
  • Address customer inquiries, feedback, and concerns promptly.
  • Uphold brand standards for quality and service.

Team Management:

  • Recruit, train, and develop a high-performing team.
  • Schedule staff shifts effectively to meet operational needs.
  • Conduct performance reviews and provide constructive feedback.
  • Foster a positive and collaborative work environment.

Sales and Marketing:

  • Implement sales strategies to achieve revenue targets.
  • Collaborate with the marketing team to execute promotional activities.
  • Monitor sales trends and identify opportunities for growth.

Recipe Development & Production Planning:

  • Stay informed about industry trends and introduce innovative and seasonal product offerings.
  • Create and modify recipes to meet the company's standards and customer preferences.
  • Conduct research to stay current with product trends and techniques.

Ordering and Inventory Management:

  • Source and select high-quality ingredients for production.
  • Manage inventory of production raw materials and supplies.
  • Place orders for ingredients and supplies as needed from HQ.
  • Manage inventory levels to prevent shortages or overstocking.

Quality Control:

  • Implement quality control measures to ensure that all products meet established standards.
  • Conduct regular tastings and evaluations.
  • Ensure that all products are well presented in an aesthetically pleasing manner.

Hygiene and Safety:

  • Adhere to food safety and hygiene standards.
  • Monitor and enforce cleanliness and sanitation in the pastry kitchen.

Requirements

  • Intersted candidate should possess a Bachelor's Degree with 2 - 3 years work experience.

Benefits

  • Salary: N55,000 - N60,000 monthly.
  • 13th Month
  • Leave Allowance
  • Holiday bonus

Application Closing Date
10th February, 2025.

Method of Application
Interested and qualified candidates should send their CVs to: careerswithkadri@gmail.com using the job title as the subject of the mail.


  

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