Business Manager at Subtle Fabrics - Wangai Management Company Limited

Wangai Management Company Limited - Our client, Subtle Fabrics is a trans-generational fabrics and fashion brand, that has been in existence since 1956 andpresently managed by a third generation Visionaire.

They are recruiting to fill the position below:

Job Title: Business Manager

Location: Surulere, Lagos
Work Structure: Monday - Saturday (8am-6pm) Onsite

Job Summary

• We seek young and talented great minds to join our amazing team. Urgent and immediate start.

Job Description / Responsibilities

• This is an on-site role: Attend to customers in store full time
• Reports directly to the CEO and serves as line manager to all other team members
• Manage the entire store operations, in-store, sales agency and online
• Manage compliance of the team members in line, with the corporate strategic goals
• Process in-store transaction with use of POS software and print receipts
• Manage new and return customer records
• Receive sales agency and online orders and process orders for delivery
• Manage product dispatch and follow up with delivery of product.
• Monitor delivery & logistics of customer’s orders
• Manage customer experience / feedback in-store
• Manage procurement, track inventory and book keeping
• Generate weekly and monthly store / performance reports.

General Requirements

• Must have a good command of the English language (speaking and writing)
• Courteous, polite, and respectful
• Honest, diligent and punctual
• Must be ready to put on provided branded tops at work
• Must be proficient with use of computer & basic software; MS Office tool, Word, Excel, Power point.
• Must have basic photo & video editing skills with use of photo and video editing mobile Apps.
• Proven work experience in Sales, Customer Service, Operations Management, or similar roles
• Must be persuasive and able to close sales with prospective customers.
• Candidates should possess a Bachelor's Degree / HND with 3 - 10 years experience.

Salary
N120,000 monthly.

Application Closing Date
10th February, 2025.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: hello.customerexperiencehq@gmail.com using the job title as the subject of the mail.

Note: If you do not reside along Surulere axis, do not apply.