Graduate Front Desk Officers / Customer Relationship Officer (Female) at Sweet Country Limited

Sweet Country Limited is a prime company focused on dynamic, innovative and cutting-edge solutions to the needs of our clients. Our business concerns cut across Real Estate-Sales, Marketing, Construction & Development; Supply of Building Materials; Consultancy-Project/Event Management, Training & Development; Logistics & Transportation; and General Trading Investment & Contracts.

Sweet Country Limited (RC1918209 registered 12th April 2022) is jointly owned with ICONVIEW DELUXE LTD which is registered with the Corporate Affairs commission under the 1990 Companies and allied Matters Act. The Company was registered on 18th February 2015 with Registration number RC1243226. We are a dedicated team of enthusiastic individuals ready to offer our top-notch, blue ribbon and avant-garde services to our cherished clients at an affordable cost.

We are recruiting to fill the position below:

Job Title: Graduate Front Desk Officer / Customer Relationship Officer (Female)

Location: Ajah, Lagos
Employment Type: Full-time

Job Description

• The recruited Front Desk/Customer Relationship officers will generally act as assistants to the CEO in managing the office, prospective clients, consultantsand partners.
• Ability to work with computers (laptop) and type documents proficiently in Microsoft Word is mandatory. In addition, an attractive, pleasing and amiable personality will be expected.
• The Front Desk Officer / Receptionist (Female) will competently receive and welcome all clients while offering them a pleasantly memorable experience as they visit us.
• She will interact with visiting clients and assist with their requests.
• She will coordinate the usual activities of a reception which includes receiving visitors, attending to calls, assisting with site inspection arrangements, interacting with staff and consultant partners.
• Preference will be given to applicants residing around Lekki / Ajah / Ibeju-Lekki. It is advisable applicants reside in this axis of Lagos.
• Create marketing campaigns on Socia Media platforms (Facebook, YouTube, Instagram, Twitter etc) with a view to getting prospective clients
• Manage existing and prospective clients.

Responsibilities

• Receive, welcome and entertain visiting clients while ensuring clients get a pleasant experience
• Prepare documents including land purchase documents.for the company and clients.
• Handle all client enquiries and requests
• Interface with Staff and business partners and assist with related requests
• Receive and attend to incoming calls
• Receive incoming mails/letters, proposals, memos etc and direct to appropriate departments
• Post advertising campaigns on several websites. Create adverts on applicable social media platforms, Sends out bulk emails and bulk Sms.
• Prepare letters, memos etc to be approved by the General manager/CEO
• Advertise company's estates on websites and social media platforms.

Qualifications

• Candidates should possess a Bachelor's Degree
• A minimum of 2 years experience is required.

Key Attributes:

• A very friendly, amiable and genial disposition generally towards internal and external clients. An attractive smiling countenance will be greatly influential.
• Very attractive with a great dress sense. Light-complexioned and physically appealing
• Strong computer skills; competence in Microsoft Office (Word, PowerPoint & Excel)& online marketing will be required.
• Impressive command of the English language, sound diction as required in speech communication and proficiency in writing
• Good social and interactive skills; positive mindset and top-notch interpersonal communication abilities.
• Ability to liaise with inter-departmental personnel towards seamless business operations.
• Hardworking with ability to multi-task in a high volume fast-paced environment.
• Effective inter-personal qualities and remarkable appeal of contagious enthusiasm as required in speaking with customers, marketing and business presentations.
• Remarkable aptitude in critical analysis and keen perception to details.
• Ability to demonstrate conflict resolution skills.
• Great innovative faculty required to effect change for improved solutions
• Ability to remain calm and courteous while taking constructive criticism.

Remuneration

• Salary: N90,000 Monthly plus commission
• Attractive Salary plus great bonuses, commission and exciting occasional travels.
• The front desk officer is also able to earn 10% commisssion on all sales made in addition to her salary. Therefore, the front desk office can make up to N500,000 in sales commission nonthly plus non-cash incentives/gifts depending on sales performance. The front desk office is actually encouraged and expected to make sales and earn much more than the basic pay.

Application Closing Date
24th January, 2025.

Method of Application
Interested and qualified candidates should send their well written Application Letter, CV and a full-size photograph to: [email protected] using "Application for the position of a Front Desk Officer / Customer Relationship Officer" as the subject of the mail.

Note

• Application Letter must be addressed to the Managing Director, and your Resume or C.V plus your full photograph (also attached).
• Applications that do not meet the requirements (written application plus resume plus full picture) as stated will not be considered.
• All applicants should reside around Ajah / Ikota / Abijo / Awoyaya / Lakowe / Bogije. This is due to rising costs of transportation. Applicants who don't reside in this axis should not bother applying as such applications will not be regarded. If such applicants are ble to get immediate accomodation around here, then they should rightly indicate in their cover letters.
• Early application is recommended. Interview hold 28th / 29th. Selected applicats will resume the following week.