Male Sales Associate at Essenza Nigeria (Beauty and Fragrance)

In the heart of Nigeria’s luxury fragrance industry stands Beauty and Fragrance, a family-owned legacy that has been delighting customers since 1986. As one of the oldest and most dependable names in the business, we have woven a story of trust and excellence, proudly representing some of the world’s most coveted luxury brands. From the timeless elegance of Chanel to the innovative brilliance of Tom Ford, and the sophistication of Amouage, we bring over 100 global names into the hands of discerning customers. As strategic partners to industry leaders such as Puig, L’Oréal Luxe, Coty Prestige, Estée Lauder, and more, our mission is simple yet profound: to establish a secure and transparent footprint for these iconic brands in the Nigerian market. We don’t just sell luxury fragrances; we anticipate and cater to your needs with precision. Whether it’s the festive warmth of Christmas, the romance of Valentine’s Day, or the heartfelt appreciation of Mother’s and Father’s Day, our extensive inventory ensures we’re always ready to meet your desires, even during the busiest gifting seasons.

We are recruiting to fill the position below:

Job Title: Male Sales Associate

Location: Lagos
Employment Type: Full-time

Job Description

• We are a leading wholesaler of luxury fragrances and skincare products, supplying high-end brands to a premium client base that includes resellers and distributors.
• Our dedication to offering authentic, top-quality products combined with exceptional service has earned us a strong reputation within the industry.
• We are looking to expand our team and are seeking a proactive and detail-oriented Sales Associate to support the Sales Manager in driving the success of our wholesale operations.
• The Sales Associate will work closely with and provide vital support to the Sales Manager in managing the end-to-end sales process.
• This includes assisting with client communications, order processing, stock monitoring, and ensuring that products are delivered on time.
• The successful candidate will play a crucial role in maintaining smooth operations and providing exceptional service to our clients, ensuring that all sales processes are executed efficiently and accurately.

Responsibilities

• Sales Support: Assist the Sales Manager in managing client relationships, ensuring timely follow-ups, and responding to client inquiries. Provide day-to-day support for both resellers and distributors to ensure smooth order processing.
• Order Management: Help monitor and manage client orders, from entry to delivery, ensuring accuracy, completeness, and on-time fulfillment. Collaborate with internal teams to resolve any issues that may arise during the order process.
• Inventory & Stock Coordination: Support the Sales Manager in monitoring stock levels and ensuring that inventory is replenished when needed. Maintain close communication with internal teams to track product availability and assist in managing stock requirements.
• Sales Reporting: Assist in preparing and maintaining regular sales reports, tracking order status, sales trends, and inventory levels. Provide updates to the Sales Manager to help assess performance and identify opportunities for improvement.
• Client Communication: Help manage and maintain relationships with key clients, providing timely updates on order status, product availability, and delivery schedules. Address customer queries and assist in resolving any product or order-related issues.
• Delivery Coordination: Work alongside the logistics team to ensure timely delivery of products. Assist in troubleshooting any delivery delays or issues, ensuring the process runs smoothly.
• Product Knowledge: Assist in staying up to date with product knowledge and industry trends to support the Sales Manager in engaging clients effectively. Provide detailed product information and guidance to clients when necessary.
• Sales Process Improvement: Work with the Sales Manager to streamline sales and order processing workflows. Suggest improvements and implement solutions that enhance client satisfaction and operational efficiency.

Requirements

• Previous experience in a sales or customer service role, ideally within wholesale or the luxury products sector (fragrances, skincare, etc.).
• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously and prioritize effectively.
• Excellent communication skills (written and verbal), with the ability to maintain positive relationships with clients, colleagues, and other stakeholders.
• Proficiency in Microsoft Office (Excel, Word) and familiarity with CRM or sales management software.
• A proactive, detail-oriented approach to problem-solving, with a strong focus on ensuring smooth operations and client satisfaction.
• Ability to work collaboratively within a team, providing support to the Sales Manager and other departments as needed.
• Passion for luxury fragrances and skincare products, with a good understanding of the market trends and client needs in the industry.

What We Offer

• Competitive monthly gross salary between 200,000 and 250,000.
• Opportunities for professional development and career progression within a growing company.
• A supportive work environment, where your contributions are valued and recognized.
• Exposure to high-end luxury brands and products.
• A chance to work alongside a dedicated Sales Team, and make a tangible impact on the company’s growth.

Application Closing Date
21st February, 2025.

How to Apply
Interested and qualified candidates should send their CV to:  hr@beautyandfragrance.net and cc oadewuyi@beautyandfragrance.net  using the Job Title as the subject of the mail.

Note: We thank all applicants for their interest in this position, but only those selected for an interview will be contacted.