IT Officer at Rainbow Heritage Group Limited

Rainbow Heritage Group Limited is a company involved in various fields, including real estate development (residential and commercial), construction solutions, infrastructure development,facility management and project management. It operates in Nigeria and the United Kingdom, with a focus on projects in Port Harcourt and its surrounding area. Our vison is "To be the preferred urban and real estate group providing customised sustainble solutions driven by innovation and technology".

We are recruiting to fill the position below:

Job Title: IT Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Key Responsibilities
Technical Support:

• Provide technical support to staff for hardware, software, and network issues.
• Troubleshoot and resolve IT-related problems in a timely manner.
• Maintain an IT helpdesk and document issues and solutions.

System Maintenance:

• Oversee the maintenance and upgrades of hardware, software, and network systems.
• Ensure the organization's ICT infrastructure is secure and up-to-date.
• Monitor system performance and address potential issues proactively.

Network Administration:

• Configure and maintain network systems, including LAN, WAN, and wireless networks.
• Ensure secure and reliable internet connectivity.
• Manage firewalls, VPNs, and other security measures.

Data Security and Backup:

• Implement and monitor data security protocols.
• Manage data backups and disaster recovery plans.
• Ensure compliance with relevant data protection regulations.

ICT Projects:

• Assist in planning and implementing new ICT systems and projects.
• Conduct needs assessments and recommend technological solutions.
• Train staff on new technologies and systems.

Vendor Management:

• Coordinate with external vendors for the procurement and maintenance of ICT resources.
• Ensure timely delivery and proper functioning of purchased equipment and services.

Qualifications
Education:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Relevant certifications (e.g., CCNA, ITIL, CompTIA, Microsoft Certified Solutions Expert) are an advantage.

Experience:

• 2 - 5 years of experience in ICT support or a related role.
• Proven track record in managing IT systems and networks.

Key Skills:
Technical Proficiency:

• Strong knowledge of operating systems (Windows, Linux, macOS).
• Familiarity with cloud services (e.g., AWS, Azure, Google Workspace).
• Experience with database management systems (e.g., SQL, Oracle).

Problem-Solving:

• Ability to diagnose and resolve technical issues efficiently.
• Analytical skills to assess system performance and identify improvements.

Communication:

• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical staff.

Time Management:

• Ability to prioritize tasks and manage multiple projects simultaneously.
• Strong organizational skills and attention to detail.

Teamwork:

• Collaborative mindset to work with various departments.
• Leadership skills to guide and train junior ICT staff.

Application Closing Date
22nd January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "IT Officer- PH" as the subject of the mail.

Note: Only qualified candidates will be contacted.