Community Manager (Real Estate / PropTech) at SupportPro by Salesplat

SupportPro helps you build your marketing and sales Strategies, helps with online solutions such as websites and media pages. You as well get to hire the best talents and Professionals to support.

We are recruiting to fill the position below:

Job Title: Community Manager (Real Estate / PropTech)
Location: Lagos
Employment Type: Full-time (Hybrid)
Background: Community Engagement, Customer Success, Real Estate, PropTech

Job Description

• A top Real Estate and PropTech company seeks an energetic Community Manager to cultivate a vibrant, engaged community of clients, partners, and stakeholders.
• This role is critical in driving customer satisfaction, retention, and acquisition through strategic community-building initiatives. The ideal candidate is an excellent communicator, event organizer, and relationship builder who thrives in a collaborative environment.

Responsibilities

• Foster and maintain strong relationships with clients, realtors, and partners to build a loyal and active community.
• Act as the primary point of contact for community members, addressing inquiries, concerns, and feedback promptly.
• Develop and execute strategies to increase community participation and engagement.
• Organize and manage events such as webinars, product launches, and community meet-ups to strengthen community ties.
• Handle event logistics, including venue selection, scheduling, and attendee communication.
• Monitor event success through participant feedback and data analysis.
• Create and share engaging content for newsletters, forums, and social media platforms to keep the community informed and involved.
• Collaborate with the marketing team to align community content with broader brand messaging.
• Monitor online platforms for discussions, fostering positive interactions and mitigating conflicts.
• Develop initiatives to attract new members and retain existing ones, ensuring growth and loyalty.
• Monitor community growth metrics and implement strategies to enhance member satisfaction.
• Collaborate with the sales team to align community efforts with business objectives.
• Track community engagement metrics and prepare reports highlighting achievements, challenges, and opportunities.
• Provide actionable insights based on data to improve community-building efforts.
• Maintain accurate records of community activities, member feedback, and outcomes.

Requirements

• Bachelor’s Degree in Mass Communications, Marketing, or a related field.
• 3+ years of experience in community management, customer success, or event coordination, preferably in Real Estate or PropTech.
• Strong communication and interpersonal skills.
• Proficiency in CRM tools, social media platforms, and community management software.
• Excellent organizational and project management skills.
• Creative mindset with a passion for building and nurturing relationships.
• Familiarity with Real Estate trends and customer expectations is a plus.

Salary
N200,000 Monthly.

Application Closing Date
10th February, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online