Travel Consultant (Visa and Tourism Expert) at Bitsin Travels and Tours Limited

At BITSIN, we offer seamless travel solutions, from flight bookings to complete vacation packages, study abroad opportunities, Visa processing to all destinations, we are committed to quality service and customer satisfaction, we make every journey unforgettable.

We are recruiting to fill the position below:

Job Title: Travel Consultant (Visa and Tourism Expert)

Location: Magodo, Lagos
Employment Type: Full-time

Description

• We’re seeking a Visa and Tourism Consultant to oversee client visa processing. This role includes client interaction and operational support.

Responsibilities

• Manage visa applications and documentation.
• Advise on visa opportunities.
• Maintain client relationships and provide updates on immigration laws.
• Prepare clients for visa application processes.
• Assist clients in planning travel itineraries, including flights, accommodations, and activities.
• Provide expert advice on destinations, travel requirements, and best practices.
• Build and maintain strong relationships with clients, understanding their preferences and needs.
• Stay updated on travel trends, promotions, and industry changes.
• Managed and resolved client inquiries and issues promptly.
• Plan and sell travel products and services.
• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs and accommodations.
• Provide travellers with relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.).
• Provide advisory services on visa fees, hotel accommodation fees, service charges and other relevant miscellaneous fees.
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
• Deal with recurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network and partner with tour operators
• Maintain industry statistics and financial records
• Meet profit and sales targets

Requirements

• Candidates should possess a Bachelor's Degree in Hospitality, Travel, Tourism, Business or a relevant field
• 2-5 years of relevant experience.
• Knowledge of visa processes for multiple countries (Canada, USA, UK, etc.).
• Strong communication and research skills.
• Ability to work collaboratively and manage multiple tasks.
• Proven work experience as a Travel Agent
• An added advantage is an excellent knowledge of computer reservation systems, GDS systems, and e-travelling.
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Personal travel experience will be considered an advantage.

Salary
N180,000 - N250,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Travel Consultant (Visa and Tourism Expert)" as the subject of the email.