Digital & Marketing Officer at Vaults and Gardens

Vaults & Gardens is the foremost rest haven for dearly departed relatives, friends and loved ones; providing you peace of mind of their final resting place. it is a cynosure of excellence, presented in a serene, amiable and secure environment. It is the most exquisite and aesthetically pleasant private cemetery in the West African sub region with headquarters in Ikoyi, Lagos, Nigeria. Vaults and Gardens has a dynamic, innovative and dependable team-oriented Management. This team is made up of qualified and seasoned professionals with foresight and imagination.

Our managerial team is a competent team inspired by a shared vision and enthusiastic problem solving skills. At Vaults and Gardens, our staff are effective, productive, creative and are driven by our core values. These principles spur our drive to attain excellent customer services. Vaults and Gardens provides your departed loved ones a beseem cemetery ground with state of the art facilities. We provide you with a dignified, caring and memorable funeral reflecting the lifestyle of your loved ones. We grant adequate information to help facilitate your funeral services, memorial services, etc.

We are recruiting to fill the position below:

Job Title: Digital & Marketing Officer

Location: Ikoyi, Lagos
Employment Type: Full-time
Report to the General Manager

Specific Duties & Responsibilities
Marketing

• Planning and carrying out marketing activities to agreed budgets and sales volumes
• Market company’s products i.e. vaults, tombstones, refurbishments, hall rental. etc through various platforms to clients
• Carry out market research, and customer surveys
• Schedule hall events and bookings/reservations that are devoid of time clash.
• Follow up with clients in ensuring that all burial documents are complete.

Community Engagement:

• Handle/Follow up on client’s enquiry/complaint and provide appropriate solutions and alternatives within the time limits
• Respond to comments, messages, and inquiries promptly and professionally.
• Foster online relationships with followers, clients, and influencers.

Operational functions:

• Follow up with Account Dept. on the issuance of invoice and receipts to clients.
• Allocate vaults to the buying client after fulfilling all necessary requirements.
• Engage in all burials and memorials.

Social Media Strategy and Marketing:

• Take pictures during events for content creation
• Develop and execute a comprehensive social media strategy aligned with company goals.
• Manage and maintain all social media accounts (e.g., Facebook, Instagram, LinkedIn, Twitter, TikTok).
• Monitor and analyze social media performance metrics, providing regular reports and insights.
• Plan, create, and schedule high-quality, engaging content, including text, images, videos, and graphics.
• Stay updated on trends to create relevant and shareable content.
• Collaborate internally with other units to ensure consistent branding and messaging.
• Monitor online reviews and address feedback constructively.

Campaigns and Collaboration:

• Plan and execute social media campaigns, contests, and promotions.
• Adheres to all company policies, procedures and business ethics.

Minimum Educational Qualifications and Work Experience

• Bachelor’s Degree or HND in Business Administration, Marketing, Communication or related fields.
• At least 3 years working experience in a similar position
• Demonstrable experience in Marketing/customer service in an environment requiring tact, judgment and discretion in handling client’s complaints and/or requests
• Strong understanding of various social media platforms and their best practices.
• Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software.
• Excellent written and verbal communication skills.
• Excellent communication skills.

Salary
N200,000 - N250,000 Monthly.

Application Closing Date
11th January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: vandgrecruitments@gmail.com using the Job Title as the subject of the mail.