Customer Fulfillment Officer at C & I Leasing Plc - 8 Openings

C & I Leasing Plc was incorporated in 1990 as a limited liability company and was subsequently licensed by the Central Bank of Nigeria (CBN) as a finance company, to provide amongst other services, operating and finance leases.

We are recruiting to fill the position below:

Job Title: Customer Fulfilment Officer

Locations: Victoria Island, Lekki, Ikoyi, Ajah, Ibeju Lekki, Eleko, Abijo & Badore - Lagos
Employment Type: Contract

Responsibilities

• Managing large amounts of inbound and outbound calls promptly.
• Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call centre database in a comprehensible way.
• Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.

Requirements

• Candidates should possess an HND in any field.
• Minimum of 1year of experience in a call centre or customer service environment.
• Not more than 27 years
• Excellent communication and problem-solving skills.
• Knowledge of customer service telephony and technology.
• Proficient in the usage of Microsoft packages.
• Ability to understand individual differences.

Salary
N130,000 monthly (net plus HMO and Pension).

Application Closing Date
10th January, 2025.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.