Human Capital Partners is a professional services firm that specializes in the provision of management consulting services covering the entire human resource management value chain.
The Business Manager will collaborate closely with the Executive Director to drive operational efficiency and alignment across key enabling functions, excluding IT.
This role integrates strategic oversight with hands-on management of Finance, Human Resources, IDEAS, Litigation, and Audit, ensuring these departments operate cohesively to support the organization's objectives.
The Business Manager will play a pivotal role in bridging leadership and operational teams, fostering collaboration and consistency to enhance overall organizational performance.
Responsibilities
Leadership and Representation:
Collaborate with the Executive Director in goal setting and strategy articulation process for the business, byproviding specific insights, trends, and ideas that will drive business growth and profitability.
Cascade the goals and strategies for the business into day-to-day operational plans and provide directionsand guidelines to each support team/unit responsible for executing the plans.
Provide strategic oversight of all support departments, ensuring alignment with organizational objectives.
Act as the intermediary between department heads and the Executive Director, fostering seamlesscommunication.
Operational Management:
Oversee and ensure the efficiency of the Finance, HR, IDEAS, Litigation, and Audit functions.
Collaborate with the General Manager/Branch Managers to align operational strategies with businessobjectives.
Develop and implement systems to monitor organizational performance and compliance with internalpolicies and external regulations.
Financial Oversight:
Support the Finance department in budgeting, forecasting, and financial reporting.
Ensure proper financial controls and compliance with all regulatory requirements.
People and Organizational Development (HR):
Oversee the HR department, focusing on talent acquisition, development, and retention strategies.
Drive initiatives to enhance employee engagement and organizational culture.
Audit and Litigation Management:
Work with the Audit and Litigation teams to manage risks, resolve legal matters, and ensure compliance.
Review audit reports and ensure timely implementation of recommendations.
Innovation, Digital Enablement, and Analytics (IDEA) team:
Support the IDEAS department to drive innovation and continuous improvement across the organization.
Support the design and execution of new initiatives and strategies for growth.
Project Management:
Plan, execute, and oversee key projects, such as new service launches, system integrations, or process improvements.
Establish project goals, timelines, and budgets, and ensure successful delivery.
Coordinate cross-functional teams to achieve project objectives.
Monitor project progress and address challenges proactively to stay on track.
Reporting and Accountability:
Prepare and present operational reports to the Executive Director/CEO.
Ensure all departments under the role’s purview meet their KPIs and performance targets.
Key Result Areas
Operational Excellence: Timeliness and quality of deliverables from HR, Finance, IDEAS, Litigation, and Auditteams.
Strategic Alignment: Successful implementation of strategies and alignment with organizational objectives.
Financial Performance: Adherence to budgets, cost management, and financial reporting standards.
Employee Engagement: Improvements in staff satisfaction, retention, and development metrics.
Compliance: Audit and regulatory compliance across all functions.
Innovation: Number and impact of new initiatives developed and executed.
Key Requirements
Education & Qualifications
Candidates should possess a Bachelor's Degree in Business Administration, Management or a related field
MBA is required.
Experience:
Minimum of 8 years of experience in hospitality, with a significant portion of this time spent in leadership roles
Proven strategic and critical thinking.
Proven problem-solving and decision making.
Strong financial Acumen, communication and interpersonal skills.