NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity.
NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement - all grounded in learning science - to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe.
All our teams run lean and need to cover a lot of ground - while pupil growth is exponential, the tech department’s size grows only very slightly. Enter automation, which gives us the leverage to balance supporting the systems that already teach hundreds of thousands of kids each day with our need to rapidly evolve our core technology offering.
At NewGlobe, our teams are organising and autonomous cross-functional - meaning that a given software development team is responsible for everything needed to deliver a product, from design through deployment into production - we don’t have separate teams for testing and deployment. If you’re looking to be a gatekeeper, NewGlobe will not be right for you. If you’re looking to tell other people what to do or have someone else tell you what to do, NewGlobe is not your next company.
On the other hand, if you’re all about being an enabler of teams, about curiosity and innovation, and more than anything, about automation and repeatability, then NewGlobe might just be your next gig. If you get energy from being both a thought leader and also a peer and collaborator, NewGlobe might well be for you.
We’ve already got hundreds of build pipelines building and deploying our cloud-native microservices and applications to our AWS data centers, with more and more of them running in Docker containers - so we’re not at the beginning of our journey… but we are at the point of where we need to bring in someone to take us to the next level.
This role reports to the VP of Software Development, but will also work closely with the IT Operations teams and be an important connector between departments.
What You Will Do
More than anything, evangelize a culture of automation and repeatability across all our tech teams and departments - and then get your hands dirty working directly with our teams to make it a reality
Own, maintain, and evolve our continuous delivery platforms, ensuring we’ve got the right tools and platforms - and that we’re making the best use of them to meet our needs
Look after the continuous delivery infrastructure, ensuring high availability and reliability, while also being cost sensitive
Help resolve “works on my machine” automated testing issues by pairing with our QA engineers and software developers to run down environmental, network, or other complicating factors
Review, improve, and define our server provisioning process (by the way, we currently use masterless Puppet… mostly)
Collaborate with software and IT infrastructure teams to design and implement our next-generation deployment architecture, with scalability in mind - clustering, autoscaling, blue-green deployments
Design, build and improve our production monitoring and alerting capabilities.
Firefight production issues when needed.
What You Should Have
Should be able to solve problems occurring with our highly available production systems and build solutions and automation to prevent them from happening again;
Experience in Site Reliability, building, Release, and maintain complex and scalable systems
Solid experience in C# and .NET environments is highly preferred
Experience with Infrastructure as Code technologies;
Hands-on experience in a couple of Code as Infrastructure tools (Puppet, Chef, Ansible, etc.)
Experience with AWS or other public cloud services
Solid foundation in Linux administration and troubleshooting;
Additional experience in Kubernetes, Networking, Security or Storage is desirable;
Monitoring/observability technologies like Prometheus, Graphite, Grafana, Kibana, and Elasticsearch
3+ years of commercial DevOps experience at the enterprise level. 5+ years overall commercial software experience at the enterprise level
Hands-on experience across at least a couple of continuous delivery platforms (e.g. Jenkins, Go.CD, CircleCI, TFS, Octopus). We are using GO.CD at NewGlobe.
Experience in containerisation (Docker) and containerisation infrastructure (Kubernetes, DockerSwarm, etc.)
Expertise in Windows and Linux, fluency with Bash or PowerShell.