Business Manager at Excel and Grace Consulting

Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider.

We are recruiting to fill the position below:

Job Title: Business Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• The Business Manager of the medical facility will be responsible for overseeing the day-to-day operations of the business side of the medical facility, ensuring that financial goals are met, operational efficiency is optimized, and compliance with healthcare regulations is maintained.
• This role requires strong management skills, a deep understanding of healthcare operations, and a passion for improving patient care services while maintaining profitability.

Key responsibilities

• Oversee the overall non clinical operations and business activities of the hospital, ensuring efficiency, profitability, and alignment with strategic goals.
• Collaborate with department heads to develop and implement business strategies, policies, and procedures that promote growth and sustainability.
• Analyze financial statements, budgets, and performance metrics to assess business performance and identify areas for improvement.
• Optimize resource allocation and streamline processes to enhance operational efficiency across departments.
• Develop business growth strategies and identify new opportunities for service expansion.
• Lead financial planning and analysis to maximize profitability.
• Establish performance metrics and benchmarks for operational efficiency.
• Maintain up-to-date knowledge of healthcare laws, insurance processes, and accreditation standards.
• Develop and implement strategies for improving patient satisfaction and enhancing the overall patient experience.
• Manage complaints, resolve issues, and ensure that quality service is delivered.
• Oversee billing, reimbursement processes, and insurance claims.
• Manage relationships with key stakeholders, including suppliers and partners, patients, and regulatory bodies.
• Drive marketing and promotional activities to increase patient volume.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement.
• Develop and execute comprehensive marketing plans to promote hospital services.
• Analyze marketing performance metrics and report on campaign effectiveness to management.
• Oversee compliance with healthcare regulations and standards.
• Act as a liaison between the hospital and the Teaching Hospitalto facilitate communication and collaboration.
• Coordinate patient referrals, transfers, and consultations between the two hospitals to ensure seamless care delivery.
• Maintain relationships with medical staff, departments, and management to support joint initiatives and partnerships.

Educational Qualifications

• Bachelor's Degree in Healthcare Administration, Business Administration, Finance, or related field (Required).
• Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), or related field (Preferred).

Specific Skills and Experience:
Skills:

• Strong leadership and management skills.
• Excellent financial management and budgeting capabilities.
• Knowledge of healthcare regulations, laws, and accreditation standards.
• Effective communication and interpersonal skills to collaborate with physicians, staff, and patients.
• Proficiency in healthcare management software and MS Office Suite (Excel, Word, PowerPoint).
• Analytical and problem-solving abilities with attention to detail.Ability to handle multiple priorities and thrive in a fast-paced environment.

Experience:

• 5 - 7 years of experience in healthcare administration or management, with at least 2 years in a supervisory or managerial role (Required).
• Experience in budget management, financial planning, and operational oversight.
• Experience in working with healthcare compliance standards, including HIPAA and JCAHO.
• Experience in the banking sector (product development and relationship management).
• Previous experience in a hospital, medical center, or healthcare setting is strongly preferred.

Certifications and Licenses:

• Certified Healthcare Executive (CHE), Certified Medical Manager (CMM), or other relevant healthcare management certifications (Preferred).
• CPR/First Aid Certification (Required in some regions, preferred).
• Preferred gender: Female for gender balance

Results Expected:

• Achievement of hospital business goals and financial targets.
• Effective collaboration and coordination among department heads.
• Enhanced operational efficiency and cost-effectiveness.
• Positive relationships with key stakeholders.

Parameters to Measure Performance:

• Achievement of revenue and profit targets.
• Operational efficiency metrics.Stakeholder satisfaction and engagement.
• Implementation of strategic initiatives.

Salary
N500,000 - N600,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] and copy [email protected] using "Business Manager - Healthcare" as the subject of the mail.